What are the responsibilities and job description for the Geriatric Support Service Coordinator position at Aging Services of North Central Massachusetts?
Job Type
Full-time
Description
MISSION :
Aging Services of North Central Massachusetts provides comprehensive information and quality services so that older people, individuals with disabilities, and their families are empowered to make personalized choices to ensure a life of dignity, safety, and respect.
The values of ASNCM have been determined by its employees and are the foundation of our culture.
Collaboration - we communicate and coordinate with others, internally and externally, to make a positive difference for our consumers and their families.
Compassion - we work with "heart" to be kind, caring and willing to help our consumers in their journey.
Consumer-Centric - we are committed and persistent in ensuring that our services and experiences are of high quality, resulting in positive consumer impacts.
Empowerment - we strive to make our consumers stronger and more confident to control their lives with personalized choices and claim their rights to a life of safety, dignity, and respect.
Integrity - we adhere to the highest standards of professionalism, ethics and personal responsibility, worthy of the trust our consumers place in us.
GENERAL DESCRIPTION - A Geriatric Support Service Coordinator conducts comprehensive in-home assessments with elders, helps determine needs and eligibility for government-subsidized services, creates care plans, and coordinates services. Duties include data entry into a computer database, communication, and consultation with family members and other Aging Services of North Central Massachusetts staff and community professionals.
Requirements
ROLE AND RESPONSIBILITIES
- Completing face to face member-oriented needs assessments within 30 days of the referral that identify issues or problems which inhibit independent living
- Completing reassessments as scheduled according to the Senior Care Options (SCO) plan contract and level of member
- Authorizing appropriate services under the individual SCO policy and procedures; monitoring care plans to ensure needs are being addressed and services are being delivered as authorized.
- Participating in the SCO interdisciplinary team by making joint member visits with the SCO RN, attending Primary Care Team (PCT) Meetings as requested, attending monthly or quarterly meetings with the SCO Team, and attending SCO training as requested.
- Advocating effectively on behalf of members to assist them in availing themselves of the benefits and programs available via the SCO
- Assisting in problem resolution
- Maintaining a thorough knowledge base regarding community resources and benefits provided by the SCO
- Maintaining case documentation in a timely and comprehensive manner in accordance with the individual SCO contract and standards
- Keeping SCO team apprised of any changes with members
- The GSSC will perform other duties as assigned
QUALIFICATIONS AND EDUCATION REQUIREMENTS
PHYSICAL :
MENTAL :
ENVIRONMENTAL :
ASNCM is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Aging Services of North Central Massachusetts provides comprehensive information and quality services so that older people, individuals with disabilities, and their families are empowered to make personalized choices to ensure a life of dignity, safety and respect.
