What are the responsibilities and job description for the Host position at Agio Italian?
Overview
We are seeking a smiling, friendly and organized Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your primary responsibilities will include greeting guests, managing reservations, answering phones, placing take-out orders, and coordinating seating arrangements in a busy restaurant environment.
Duties
- Greet guests warmly upon arrival and provide them with menus.
- Manage the reservation system with Opentable and ensure efficient seating arrangements.
- Communicate wait times to guests and assist with any inquiries they may have.
- Maintain a clean and organized front-of-house area.
- Collaborate with the restaurant staff to ensure smooth service flow.
- Handle phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
- Assist in guest relations by addressing any concerns or special requests promptly.
- Support the team during peak hours by helping with additional tasks as required.
- Taking take-out orders via Toast POS.
Skills
- Proficiency in Toast POS system is preferred.
- Excellent communication skills to interact effectively with guests and staff.
- Strong customer service orientation with a focus on hospitality.
- Previous experience in a hotel or restaurant setting is advantageous.
- Ability to multitask and remain calm under pressure in a fast-paced environment.
- Knowledge of phone etiquette to manage incoming calls professionally.
- A positive attitude and willingness to help others contribute to a great dining experience.
Join us in a fast paced environment as we strive to build a successful team that will provide outstanding service and create memorable moments for our guests!
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $10 - $12