What are the responsibilities and job description for the Sr. Manager, Commercial Training position at Agios Pharmaceuticals?
Senior Manager, Commercial Training
Who we are :
Agios is a biopharmaceutical company that is fueled by connections. We thrive in a supportive, fun, and flexible environment full of people empowered to bring their whole selves to work. We care deeply about our work, each other, and the patients who count on us. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for rare diseases - and make a bigger difference in their lives. In the U.S., Agios markets a first-in-class pyruvate kinase (PK) activator for the treatment of hemolytic anemia in adults with PK deficiency. Building on the company's leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia.
The impact you will make :
Agios Pharmaceuticals is searching for a dynamic Senior Manager, Commercial Training, to join our Commercial Execution and Operations team. The Senior Manager, Commercial Training will be responsible for supporting the execution and implementation of the Commercial Training Plan supporting our mission, vision, and key business priorities. The Sr. Manager of Commercial Training will support the development and delivery of various Commercial Training initiatives supporting the Market Access department . Agios' Market Access department includes team members in National Accounts & Distribution and the Patient Access and Support Program which consists of Patient Support Managers (PSM) and Clinical Nurse Educators (CNE) teams. This individual must thrive in a fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient. Excellent interpersonal skills, ability to develop important relationships with key stakeholders, execute key tactics against critical ability to analyze complex issues to develop relevant and realistic plans, programs, and recommendations. Demonstrated ability to translate strategy into action; excellent analytical skills and an ability to communicate complex issues in a simple way and to orchestrate plans to resolve issues and mitigate risks.
What you will do :
Needs Assessment and Curriculum Development :
- Collaborate with Market Access leadership to identify skill gaps within each team's core competencies, including areas such as customer engagement, CRM system implementation, product and disease knowledge, account management, and negotiation skills.
- Develop and deliver training materials in a multifaceted approach to enhance organizational execution and support Market Access strategy.
- Collaborate with PSM / CNE Managers to ensure key SOP / Work Instruction (WI) / Job Aid (JA) standards match job roles and responsibilities and are adjusted with appropriate approvals.
- Manage and administrate the LMS System (Compliance Wire) for the Market Access organization including uploading and testing content, creating user groups and managing reporting within the system.
- Supervise and track completion of all Market Access team training courses, including credentialing, licensing requirements and pharmacovigilance.
- Support the ongoing development, implementation, review, and revision of all Market Access training materials ensuring the most recent version is active and being used.
Design and Execute Training Events :
Collaborate and Communicate :
What you bring :
Work Location :
Location Agnostic : Work location for this role is based on employee's individual preference. This role has the ability to be either remote in the US or hybrid in our Cambridge Headquarters. Hybrid schedules vary but are generally less than 3 days per week onsite and hybrid employees are expected to live within commutable distance to our Cambridge Headquarters. Remote employees work entirely from home except for attending Company sponsored events / meetings. For employees who choose to work remotely, travel may be required for certain company events commensurate to the above job description..
What we will give you :
Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.
