Operations Manager - Programming

Summary:

American General Media (AGM) Albuquerque is seeking a dynamic and experienced Operations Manager to oversee programming for a six FM station cluster that includes Rhythmic CHR (KKSS-FM), Hot AC (KKRG-FM), Mexican Regional (KLVO-FM), Spanish Contemporary (KABG HD-2), and have direct program direction for Classic Hits (KABG-FM) and Classic Rock (KIOT-FM). The ideal candidate will have at least 5 years of proven experience in radio programming leadership, especially within these formats, along with expertise in social media, streaming, and website content management. This role will also include performing a weekday on-air shift on KIOT-FM.

Programming:

• Content Scheduling: Develop and manage daily and weekly programming, ensuring alignment with the station's format and target audience.
• On-Air Shifts: Perform daily or weekly on-air shifts as needed, maintaining a consistent, engaging, and professional presence.
• Syndication: Evaluate and recommend programming from distributors, syndicators, and independent producers.
• Music & Production: Oversee music selection and production, ensuring seamless integration with station format.
• Programming Compliance: Ensure all programming adheres to FCC regulations, including format rules and daypart scheduling.

Staff Supervision:

• Hiring & Training: Select, hire, and train station staff in line with company EEO policies. Provide ongoing development and performance feedback.
• Team Leadership: Motivate and manage on-air and behind-the-scenes staff to meet station goals and improve performance.
• Scheduling: Create work schedules for station staff, including remote broadcast coordination.
• Staff Meetings: Conduct regular airchecks, team meetings, and one-on-ones to ensure communication, collaboration, and high performance.

Station Administration:

• Equipment Maintenance: Insure all equipment (studios, vehicles, remote broadcast equipment, etc…) is properly maintained.
• Safety & Security: Work with established vendors to maintain fire and security systems, make sure all state & county workplace safety regulations are adhered to.

Station Promotions:

• Event Coordination: Work closely with the Promotions Department to create and implement station events, giveaways, and other promotional activities.
• Collaboration: Partner with Sales and Promotions teams to maximize non-traditional revenue opportunities and ensure the station’s visibility in the market.
• Public Engagement: Represent the station in the local community, fostering positive relationships with clients, listeners, and community organizations.

Regulatory Compliance:

• FCC Compliance: Maintain up-to-date knowledge and ensure the station adheres to all relevant FCC regulations. This includes filing necessary reports, updating the Public File, and ensuring on-air content complies with FCC standards.
• Public File: Update the Public File each quarter with required documentation such as public correspondence, issues/programs list, and other FCC-mandated filings.

Digital Media & Streaming:

• Social media & Website: Oversee station websites and social media platforms (Facebook, Instagram, Twitter, etc.), ensuring content aligns with brand messaging. Regularly review metrics and engage with the audience online.
• Streaming: Manage the station’s streaming platforms, including the technical and reporting requirements (Sound Exchange, etc.). Stay informed about digital trends to keep the station’s digital presence relevant and impactful.

Required Qualifications:

Education & Experience:

• Bachelor’s Degree (preferred) or equivalent work experience.
• 5 years of experience in radio programming, especially in Classic Hits and Classic Rock formats.
• On-air experience is required, including familiarity with broadcasting software (Scott Studios, Selector, etc.).

Skills:

• Social media & Digital Expertise: Proficient in social media platforms and web content management systems (CMS), with a keen understanding of digital marketing strategies.
• Broadcasting: Solid technical skills with experience in radio production, automation systems, and on-air software.
• Leadership: Strong leadership and team management abilities, with the capacity to mentor and motivate staff.
• Communication: Excellent verbal and written communication skills; bilingual (Spanish) a plus.
• Project Management: Ability to organize, prioritize, and manage multiple projects effectively.

Certificates & Licenses:

• Valid driver's license and reliable transportation.
• Must be insurable under the company’s insurance policy.

Competencies:

• Visionary Leadership: Ability to inspire and lead teams towards achieving the station’s goals, including content direction and audience growth.
• Business Acumen: Knowledge of radio industry trends, competition, and market dynamics. Aligns programming strategies with station profitability.
• Analytical Skills: Strong data analysis skills to assess the success of programming and promotions, adjusting as needed.
• Creative Problem Solving: Ability to resolve issues quickly, think creatively, and adapt strategies based on station needs.
• Technical Proficiency: Familiarity with broadcast equipment, streaming software, and CMS. Basic understanding of technical troubleshooting.
• Time Management: Ability to meet deadlines and manage multiple priorities simultaneously in a demanding environment.

Physical Demands & Work Environment:

• Physical Demands: Ability to lift up to 50 lbs.; prolonged periods of computer and telephone use.
• Work Environment: Moderate noise levels typical of a radio station setting. Frequent exposure to moving mechanical parts and airborne particles.
• On-Call & Flexibility: Must be on call 24/7 to respond to emergencies and station needs, including potential out-of-state travel for training or events.

Additional Information:

• Flexibility:The role requires working both independently and collaboratively across multiple departments. There may be changes in responsibilities based on department needs or special projects.

Conclusion:

This Operations Manager role offers an exciting opportunity for a seasoned radio professional to take the helm of a six FM station cluster that competes for #1 cluster in Albuquerque. The ideal candidate will have a passion for broadcasting, experience in Classic Hits and Classic Rock programming, and a strong digital presence. If you thrive in a leadership position and are ready to make an impact, we encourage you to apply.