What are the responsibilities and job description for the Field IT Technician position at AGM Renovations?
Are you experienced Field Technician who are pro with hardware troubleshooting and installation? Then join our growing IT Team of the Lead supplier for B2B vending, POS, coin operated machines in IL area!
Bilingual in Spanish will put you on Top of our list!
Job Responsibilities
Bilingual in Spanish will put you on Top of our list!
Job Responsibilities
- Complete installations and provide support at client locations (small local businesses) in Chicago, 60 miles radius suburbs.
- Hands-on and field-based work with over 80% of time spent on route. (Gas reimbursement is provided)
- Scheduling b2b appointments for software or hardware placement or updates, meeting existing customers and partners at their or potential locations.
- Diagnose, troubleshoot and resolve Microsoft Windows / UNIX hardware and software problems
- Install and configure new PC hardware and software on desktops, ATM, amusements devices, laptops and peripherals such as phones, printers, external drives and other related hardware
- Develop, prepare, tests and deploy hard drive images and be capable of supporting users in a virtual desktop environment.
- Perform basic computer wired and wireless network troubleshooting
- Develop, document and effectively communicate job processes, procedures and techniques
- Maintain proficiency in PC technical fields of expertise
- Maintain a high level of proficiency in using help-desk systems and tools
- Track and maintain equipment inventories
- Test new hardware and software
- Deliver device, instruct and visit clients - BE ON CALL
- Has extensive repair/fix hardware hands on experience
- Did software installations
- Must own a car and have a valid Driver’s License.
- Did Field work in a past assisting small local businesses
- Is able to move around some heavy machines/kiosks/devices if needed
- Is comfortable with being on route 90% of the time
- In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.