What are the responsibilities and job description for the IT Support Analyst II position at AGM Tech Solutions, LLC?
AGM Tech Solutions, on behalf of our highly reputable Client, is proudly hiring top talent to join their innovative team.
Hybrid/Remote: Hybrid (Portland, OR)
Position Title: IT Support Analyst II
Position Summary:
Performs IT support activities related to client interfacing and internal applications, systems and hardware support and may interface with client or internal users on related problem resolution providing up to Tier II support. Provides up to Tier 2 level troubleshooting of hardware/software on MS Windows based networked PCs.Performs hardware installs and configurations of PC and/or Unix systems.Manages numerous administrative tasks, including but not limited to: physical inventory, online monitoring and creating reports.Creates and maintains MS Windows domain accounts.Troubleshoots operating systems and network issues on desktop PCs and servers.Performs basic UNIX functions including but not limited to evening backup tape processes.Mentors and cross-trains IT or personnel.Maintains web pages using HTML editor. Performs other related duties as assigned.
Experience: 4 - 8 years of experience
Additional Perks:
- Excellent Market Rate/Salary
- Positive Work-Life Balance
- Competitive Benefit Packages Including Medical Insurance, Dental Insurance.
Company Overview:
" AGM Tech Solutions is a Women-Minority owned Firm relationship-based IT Consulting firm dedicated to Serving our Clients Nationwide. Our dedicated team strives to exceed the expectations of our clients and employees by building long term relationships based on Integrity, Trust, Hard Work, Commitment and our service experience. We offer a consultative approach to each and every client by taking the time to listen to their needs and help them get where they want to go by becoming an extension of their organization. We provide Information Technology staffing: High caliber talent for temporary support and project Deliverables. Direct IT placement services: Contract-to-Hire Direct Hire professionals for longer-term needs.
