What are the responsibilities and job description for the Specialist, Robotics Process Automation – HR Focused position at Agoda?
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100 employees representing 95 nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose – Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Get To Know Our Team
Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the Agoda Finance team and people team. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way.
In this unique role you will work with the People team very closely.
The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. The People Team is a crucial and rewarding part of the Agoda family.
The Opportunity
As a Specialist- Fintech Data and Automation (FDA) , you will be a key member of our team. Using your 5 years of experience you’ll be the go-to person for envisioning, designing, building and maintaining scalable RPA solutions (primarily in PA) that will enable us to create room to upskill our workforce and swim-up the value funnel so that we can focus more time on delivering strategic initiatives.
You will be expected to confidently express your ideas and perspectives to stakeholders and manage projects with minimal supervision. Being comfortable with ambiguity, organized, and possessing strong interpersonal skills will be essential to your success. Your ability to build and design robust industry codes, and to drive change will be critical in delivering value to the business
This is a Bangkok Based Position, relocation support will be provided for expat candidates.
In This Role, You’ll Get To
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100 employees representing 95 nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose – Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Get To Know Our Team
Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the Agoda Finance team and people team. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way.
In this unique role you will work with the People team very closely.
The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. The People Team is a crucial and rewarding part of the Agoda family.
The Opportunity
As a Specialist- Fintech Data and Automation (FDA) , you will be a key member of our team. Using your 5 years of experience you’ll be the go-to person for envisioning, designing, building and maintaining scalable RPA solutions (primarily in PA) that will enable us to create room to upskill our workforce and swim-up the value funnel so that we can focus more time on delivering strategic initiatives.
You will be expected to confidently express your ideas and perspectives to stakeholders and manage projects with minimal supervision. Being comfortable with ambiguity, organized, and possessing strong interpersonal skills will be essential to your success. Your ability to build and design robust industry codes, and to drive change will be critical in delivering value to the business
This is a Bangkok Based Position, relocation support will be provided for expat candidates.
In This Role, You’ll Get To
- Process Analysis : Conduct thorough analysis of existing business processes to identify opportunities for automation.
- Solution Design : Design and develop automation solutions using low/ no-code automation tools, ensuring alignment with business objectives and technical requirements.
- Implementation : Implement automation solutions, including configuration, testing, and deployment.
- Testing and Quality Assurance : Develop and execute test cases to ensure the quality and reliability of solutions.
- Maintenance and Optimization : Monitor and maintain automation solutions, making necessary adjustments and optimizations to ensure ongoing performance.
- Collaboration : Collaborate with cross-functional teams to understand needs and provide effective solutions.
- Knowledge Sharing and Documentation : Share knowledge and best practices related to automation technologies and methodologies to empower others to do the same for their work within a governance framework.
- Expertise in Microsoft 365 tools, Power Apps, Power BI, and SharePoint, outlook, teams, slack, Workday, JIRA , ATS (applicant tracking systems)
- At least 5-7 years ’ experience building solutions with RPA tools Must Have: Power Platforms (e.g., Power Automate flow/desktop, Power Apps, Power BI ) Good to have: Blue prism , Celonis
- Experience customizing SharePoint lists and disparate systems with PowerApps.
- Experience developing PowerApps model.
- Proficient in creating PowerShell scripts , and coding languages such as Python , Vb.net, JavaScript.
- Setting up automation environment with strict adherence to Sox compliance measures
- Excellent problem-solving and analytical skills to analyze business processes and identify automation opportunities
- Experience building automation scripts (e.g., Python, JavaScript).
- Microsoft Certified : Power Platform Functional Consultant Associate
- Microsoft Certified: Power Platform Developer Associate
- LLM / NLP knowledge preferably implemented in a people tech use case
- Proven expertise in working with API, DB (Oracle, SQL server), PDF, AI Builder and Image recognition in Power Automate Desktop
- knowledge of Azure Cloud
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
