Sales Support Assistant (Fresh Fruit Importer)

Welcome to AgPro Partners, your trusted partner in Produce recruitment with a keen focus on the agriculture industry. With over 15 years of experience in Produce, Ag Accounting, and Famous ERP, we excel in matching top talent with key positions in the industry. Our deep industry knowledge and vast candidate network ensure success in agricultural businesses. Join us in growing together, one placement at a time.

Role Description

This is a full-time office job, fully on-site role for a clerical Sales Support Assistant for a well-established Fresh Fruit Importer client based in Visalia, CA. Our client is a sales and marketing company for fruits and vegetables imported from South America, as well as other growing regions around the world, such as table grapes, citrus and stone fruit. T

As a Sales Support Assistant you will be responsible of:

Order Fulfillment & Logistics:

1. Process and ship daily orders efficiently and accurately.

2. Verify product accuracy before shipping.

3. Resolve shipping issues promptly.

Invoicing & Financial Management:

1. Generate and send invoices to customers in a timely manner.

2. Add related expenses to orders (e.g., shipping costs).

3. Monitor and follow up on past-due invoices.

4. Work closely with the Grower Accounting Team to speed up the grower settlement process.

Customer Support & Communication:

1. Respond to customer inquiries and resolve issues.

2. Provide exceptional customer service via phone, email, or in-person.

System Management & Data Entry:

1. Import packing lists into the system accurately.

2. Maintain accurate records and update order status.

3. Troubleshoot system issues and report to management.

Troubleshooting & Reporting:

1. Oversee trouble reports and resolve issues promptly.

2. Analyze and address recurring problems.

3. Reconcile fresh fruit inventory from multiple warehouses.

Qualifications

· Sales and Invoicing skills

· Customer Service, Communication, and Customer Experience skills

· Intermediate knowledge of Microsoft Office: Excel (a plus), Word, Outlook

· Strong attention to detail and organizational skills

· Ability to multitask and work in a fast-paced environment

· Experience with Famous software is a plus

· Willing to work overtime if necessary, during peak season.

· Knowledge of the fresh fruit import business, a plus.

· Fresh fruit inventory understanding, a plus

· AS/AA Preferred

Compensation

DOE

How to Apply

Please e-mail resume to recruitment@agpro-partners.com. Only qualifying candidates will be considered and presented to clients for consideration. However, if you are looking to grow your career in the ag industry, feel free to send your resume, an opportunity that fits your skills may be available soon.

Job Type: Full-time

Pay: $23.50 - $28.00 per hour

Benefits:

• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Reedley, CA 93654 (Preferred)

Ability to Relocate:

• Reedley, CA 93654: Relocate before starting work (Preferred)

Work Location: In person

Salary : $24 - $28