Lead Network Engineer

Job Title: L2 Network Lead Engineer

Location: Phoenix, AZ/Columbus OH (onsite) Job Type: Fulltime

Job Description:

We are seeking an experienced and highly skilled L2 Network Team Lead to manage a team of L2 network engineers while ensuring the stability, security, and performance of the enterprise network and security infrastructure. The ideal candidate will have deep technical expertise, leadership skills, and the ability to coordinate and support critical network and security operations.

Experience: 12-16 years

Required Skills and Qualifications:

• 12 years of experience in network administration, troubleshooting, and support.
• Strong knowledge of TCP/IP, Routing protocol (BGP, OSPF), and switching solutions
• Hands-on Experience on Cisco FTD, Palo alto, Meraki MX and Azure firewalls, Cisco Secure Client VPNs, and security best practices.
• Hands-on Experience on F5 LTM and Azure load balancer (Application gateway, traffic manager and front door load.
• Hands-on Experience on SDN based solutions SDWAN Viptela, SDWAN Meraki and Cisco Catalyst center.
• Hands-on Experience on Infoblox DDI solutions and F5 global traffic manager.
• Hands-on Experience with cloud networking (AWS, Azure) solutions and troubleshooting support.
• Familiarity with network monitoring and packet analysis tools like SolarWinds, Netbrain, Live-NX, Lucid and wireshark
• Experience on service now
• Hands-on experience with Cisco, Palo Alto, Meraki, Viptela or other enterprise-grade network equipment.
• Strong analytical and problem-solving skills for complex technical issues.
• Good communication and skills.
• Strong leadership, communication, and team management skills.
• Ability to handle high-pressure environments and 24/7 network operations.
• Strong communication, collaboration, designing and documentation skills, with the ability to work effectively with technical and non-technical stakeholders.

Nice to Have:

• Experience with automation tools (Ansible, Python, Terraform).
• Exposure to VoIP, QoS, and multicast networking.

Key Responsibilities:

• Technical Leadership & Support
• Lead a team of L2 network engineers in troubleshooting, diagnosing, and resolving complex network issues.
• Provide technical mentorship, training, and performance reviews for L2 engineers.
• Provide escalation support for advanced network problems beyond L1 capabilities.
• Perform root cause analysis (RCA) and implement preventive measures.
• Oversee network and security infrastructure monitoring to ensure maximum uptime and performance.
• Project Management, Documentation & Process Improvement
• Develop and enforce standard operating procedures (SOPs) for network troubleshooting and change management.
• Work closely with cross-functional teams (L1, L3, security, infrastructure) for seamless network operations.
• Ensure adherence to ITIL processes for incident, problem, and change management.
• Lead network improvement projects, migrations, and new deployments.
• Maintain accurate network documentation, diagrams, and inventory records.
• Coordinate with vendors and service providers for network maintenance, upgrades, and SLAs.
• Network and Security Operations & Optimization
• Provide technical support for network infrastructure, including LAN, WAN, VLANs, Firewalls, VPN, DNS, DHCP, IPAM, Wireless and Azure networks.
• Troubleshoot and resolve network performance issues, outages, and security incidents in a timely manner.
• Perform analysis, and capacity planning to ensure optimal performance and uptime.
• Configure, maintain, and upgrade SDWAN routers, Cisco catalyst 9300 switches, Cisco FTD/Palo alto on prem and cloud firewalls, Infoblox grid and load balancers from vendors like Cisco, F5, Infoblox and Palo Alto.
• Implement and maintain network security policies, including VPNs, ACLs, and firewall rules.
• Work closely with L2 engineers to escalate and resolve complex technical issues.
• Support and troubleshoot SD-WAN, MPLS, and cloud networking solutions (AWS, Azure).
• Collaborate with security teams to address vulnerabilities and compliance requirements.
• Disaster Recovery planning and support, ensuring availability of applications during regular DR exercises by supporting network and security infrastructure.
• Ensuring 24*7 Network availability by performing automated health checks across all on-prem/cloud Network/Security infrastructure.
• Maintain network documentation, including topology diagrams, configurations, and incident reports.
• Collaborate with cross-functional teams for network infrastructure improvements, migrations, and deployments.

Preferred Qualifications:

• Educational Qualification:
• Bachelor s degree in Computer Science, Information Technology, Electronics, or a related field.
• A Master s degree in Networking, Telecommunications, or a relevant field is a plus but not mandatory.
• Technical Certifications (Preferred but Not Mandatory):
• Cisco Certifications: CCNA (mandatory), CCNP (highly preferred)
• Juniper Certifications: JNCIA, JNCIS
• Fortinet Certifications: NSE 4, NSE 5 (if dealing with Fortinet networks)
• Other Relevant Certifications: Palo Alto PCNSE, AWS/Azure Networking Certifications

About AgreeYa:
AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 2,000 professionals across offices. AgreeYa works with 550 organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at for more information.
Equal Opportunity:
AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at to learn about our Career & Culture.