Demo

Release Manager and DR Coordinator

AgreeYa Solutions
Montgomery, AL Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 5/2/2025

Duration : 6 months

Job Description :

The IT Release Manager and DR Coordinator oversees the planning, scheduling, coordination, and execution of software releases for complex, multi-module platforms. Additionally, this role will be required to assist with setting up and monitoring a Disaster Recovery program. As the release manager this role ensures that updates, patches, change requests and new features across various integrated modules are deployed efficiently and meet quality standards. The Release Manager collaborates with development, QA, and operations teams to streamline release processes, manage dependencies, mitigate risks, and ensure seamless communication between stakeholders. Ensure module vendors Disaster Recovery Plans (DRP) align with the Agency's plans. Direct the creation of the MES program Disaster Recovery methodology and plan. Conduct a business impact analysis to include estimating achievable downtime objectives, recovery time objectives and desired recovery time objectives.

Skills Required :

  • Strong understanding of software development lifecycle (SDLC) and release management processes for multi-module platforms.
  • Proficiency in managing interdependencies across multiple platform modules during releases.
  • Exceptional coordination and organizational skills to manage multiple releases simultaneously.
  • Strong problem-solving and risk management skills to identify, address, and mitigate release-related issues.
  • Excellent communication and stakeholder management abilities.
  • Proficient understanding of ITIL Release Management Methodology.
  • Expert knowledge of IT best practices, policies and regulations.
  • Ability to translate technical jargon for non-technical audiences.
  • Effectively communicate between stakeholders, developers, testers, project managers, program managers and executives.
  • Demonstrate ability to orchestrate and design a disaster recovery plan (DRP).
  • Ability to define recovery timelines for critical systems.
  • Ability to create an incident response plan for recovery of critical IT applications / systems.

Skills Preferred :

  • Hands-on experience with release management tools (e.g., ServiceNow, Jira).
  • Working understanding of ITIL processes and frameworks.
  • Familiarity with agile project management methodologies and tools.
  • Analytical skills for assessing platform performance and optimizing integrated release processes.
  • Experience Required :

  • 5 years of work experience with New Product releases or related background working in IT environment (both development and production).
  • Risk Management and Mitigation Demonstrated experience managing software releases in a multiple-module platform environment.
  • Demonstrated experience orchestrating the creation of a Disaster Recovery Plan for a software development program or system.
  • Deployment Strategies and executing release windows and cycles.
  • Proven success in coordinating interdependencies across integrated systems and applications.
  • 2 years of work with Change Management, Incidents and CAB processes and procedures.
  • Process driven with the ability to work independently to strategize solutions.
  • Experience Preferred :

  • Experience with ServiceNow, Exposure to Agile Methodology. Experience working in an environment with multi-vendors during system upgrade
  • Education Required :

  • Bachelor's degree in Computer Science, IT Management or related field
  • AgreeYa Solutions is a leading global provider of software, solutions and services to small, medium and Fortune 100 organizations. Founded in 1999 and headquartered in Folsom, CA, AgreeYa has over 2,500 professionals helping clients across U.S, India, Mexico, and Singapore. Leveraging a technology-enabled, consultative approach and diverse talent, AgreeYa offers modern workplace, smart analytics, intelligent automation, AI / ML, cloud transformation, mobility and talent management solutions to deliver digital transformation to its clients. AgreeYa has received considerable recognition including certifications like Microsoft Solutions Partner and Cloud Solutions Provider, AICPA SOC 2 Type 2, SEI CMMI and ISO 9001 : 2015; and awards including 'Dream Company to Work For' and 'Best Employer Brand'. Follow us on LinkedIn , Facebook , and Twitter .

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