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Technical Writer Job at AgreeYa Solutions in Santa Clara

AgreeYa Solutions
Santa Clara, CA Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 4/29/2025

Job Title : Technical Writer

Location : Onsite - Santa Clara CA

Duration : 1 Months, Extendable further

Onsite - Santa Clara CA

Work Schedule :

Full Time - Monday-Friday

Job Description :

  • Gather technical information from experts and simplify complex details.
  • Develop and maintain guides, specifications, best practices, support content, and more.
  • Ensure technical accuracy and usability of content through research and labs.
  • Establish and maintain templates, style guides, and standards.
  • Review and edit content for grammar, style, and formatting.
  • Provide support using WYSIWYG editors, XML Authoring (DITA), and ServiceNow.
  • Manage multiple projects and collaborate effectively with the team.
  • Create structured content and manage version control within a DITA ecosystem.
  • Troubleshoot and resolve DITA-related technical issues.
  • Train colleagues on DITA best practices and tools.
  • Collaborate with Learning & Development to align documentation with training.

Education :

Bachelor's degree or equivalent in writing, content creation, or communication.

Required Experience :

  • 1 years of technical writing experience.
  • Exceptional writing, editing, and verbal communication skills.
  • Experience with document formatting tools like WYSIWYG, HTML, and DITA.
  • Proficiency with DITA environments and XML authoring tools.
  • Strong project management and time management skills.
  • Ability to work independently and as part of a team.
  • Preferred Qualifications :

  • Experience with Confluence / Jira, Google Suite, and Smartsheet.
  • Experience with ServiceNow, Heretto CCMS, and Zoomin CDP.
  • Background in networking / data storage.
  • Experience with Knowledge-Centered Services (KCS).
  • Requirements :

  • Local candidates to Santa Clara, CA only - onsite 5x per week
  • Initial Length : 1 month but high possibility of extension depending on performance and team fit
  • About AgreeYa :

    AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800 professionals across offices. AgreeYa works with 550 organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at for more information.

    Equal Opportunity :

    AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at to learn about our Career & Culture.

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