What are the responsibilities and job description for the Delivery Specialist position at Agren Appliance Service Corp?
Position: Delivery Specialist – Non-exempt
Position Reports to: Warehouse Manager
Job Purpose Summary: Ensure proper delivery of product – Exemplary customer service
Key Responsibilities and Accountabilities:
- Deliver customer’s orders, on time, without damage to product or customer’s property
- Strong attention to detail, organization
- Conduct all transactions professionally as a representative of Agren Appliance – exhibit excellent communication skills with customers
- Resolve customer issues, escalating to warehouse manager as needed
- Adhere to all safety rules and regulations, as well as dedicated use of safety equipment
- Observe all traffic laws, safe driving practices
- Maintain company vehicle and equipment
- Keen attention to punctuality to ensure timely deliveries
- Assist in keeping warehouse clean and organized
- Participate in other projects, around the company, as needed
- Must work as a team with other delivery personnel and employees throughout the company
Physical Requirements:
- Frequently moves appliances weighing, floor to waist > 200 lbs.
- Frequently lifts objects waist to overhead > 50 lbs.
- Frequently push/pulls 50-200 lbs.
- Frequent gripping of up to 75 lbs.
- Frequent forward bending, deep-knee bending, kneeling, twisting
- Operate a company vehicle
- The person in this position frequently communicates with customers and other employees
- Frequently exposed to changing weather conditions
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
