What are the responsibilities and job description for the Parts Assistant position at Agri Industries, Inc.?
Job Title: Parts Assistant
Location: Billings, MT
Company: Agri Industries Inc
Job Type: Full-Time
About Us:
At Agri Industries, we are dedicated to providing exceptional service, products, and solutions to our valued customers. We are looking for a dependable and detail-oriented Parts Assistant to join our dynamic team. If you thrive in a fast-paced environment, have a passion for customer service, and possess a strong understanding of inventory management, we want to hear from you!
Job Summary:
As a Parts Assistant, you will play a key role in maintaining the parts department, ordering inventory, overseeing customer communications, and ensuring accurate documentation of transactions in our accounting software. You will work closely with customers, vendors, and internal teams to ensure smooth operations and high levels of customer satisfaction.
Key Responsibilities:
Inventory Management:
Provide inventory support for both in-house jobs and parts customers.
Monitor inventory levels and make adjustments as necessary.
Foster strong relationships with vendors to optimize purchasing power and minimize shipping costs.
Maintain Valley dealership status.
Prepare for and assist with yearly inventory audits.
Oversee shipping/receiving processes, organize packing slips and POs, and submit weekly reports to the Parts Manager.
Maintain accurate inventory records in our Accounting Software.
Customer Relations:
Build and maintain positive working relationships with customers both in person and over the phone.
Provide assistance to customers by loading parts when requested.
Answer customer inquiries with professionalism and courtesy.
Prepare invoices, sales receipts, and process payments (credit card, check, cash).
Keep the parts department clean, organized, and well-stocked.
Work Hours:
Must be available during all operating hours of the parts store.
Professional Dress:
Agri logo shirts and clean jeans.
Communication:
Respond to emails, texts, and phone calls within 24 hours.
Qualifications:
Experience & Education:
Minimum of 1 year of experience in a parts department.
Proficient in Microsoft Office applications (Excel, PowerPoint, Word).
Experience with accounting software is a plus.
Basic understanding of office equipment and computer operations.
Skills & Abilities:
Detail-oriented and organized with the ability to multitask effectively.
Excellent customer service and interpersonal communication skills.
Ability to adapt to new systems, processes, and directives.
Strong commitment to meeting deadlines and ensuring client satisfaction.
Physical Demands:
Ability to lift up to 75 lbs.
Prolonged periods of standing and sitting.
Must be able to drive, interact with the public, and use a computer.
Sufficient manual dexterity, vision, and hearing to perform essential duties.
Why Join Us?
Competitive salary
Positive and supportive work environment
Opportunities for growth and advancement
Work with a dedicated and professional team
If you are a proactive, customer-focused individual with a passion for parts and inventory management, we encourage you to apply today!
