Parts Manager

Job Summary:

This position is responsible for managing and maintaining the parts department which may include managing 1-3 employee's, ordering inventory for the department and jobs, overseeing customer communications and relations, receiving payments and documenting transactions in accounting software, accountable for cash box.

Benefits:

Health, Dental, Vision, Life, Short-Term Disability, Accident, Hospital, Cancer, 401k, HSA, paid Holidays, paid Vacation, Overtime

Essential Duties, Responsibilities, and Expectations:

• Manage Parts Department Staff
  • Interview, hire and train any new employees as approved by the Location Manager
  • Offer continued training for existing parts employees
  • Achieve Valley Performance Dealer designation in parts (yearly)
  • Oversee parts counter activity to assure employees give quality customer service
  • Train and oversee employees on accounting system and credit card machine
  • Train and oversee employees on setting up customer charge accounts as approved by Accounts Receivable (AR)
  • Approve employee time cards
  • Coordinate parts employee schedule with Location Manager
• Inventory
  • Provide service and inventory for house jobs as well as parts customers
  • Manage inventory levels
  • Cultivate vendor relationships for valued purchasing power and lower shipping costs
  • Maintain Valley Performance Plus dealership status
  • Meet monthly with other location parts managers
  • Prepare for and implement yearly inventory audit
  • Oversee shipping and receiving of parts, organize and maintain packing slips and purchase orders (PO's)
  • Review and approve parts vendor invoices received for payment by Accounts Payable (AP)
  • Maintain accurate inventory in Accounting Software
  • Sell or eliminate unneeded inventory parts as approved by the General Manager
• Invoicing
  • Implement policies set by accounting department
  • Review all sales receipts
  • Refer credit customers to Accounts Receivable (AR) for approval
  • Verify all material lists per job, reserve all parts in Accounting Software per material list
  • Review and approve all completed Work Orders (WO) and job orders, take unused parts off reservation for job
  • Oversee all warranty part returns for credits; maintain shipping log to track all shipped parts
• Accountable for petty cash drawer
• Maintain a clean and well-organized parts department
• Work Hours: All days and hours the parts store is open
• Professional Dress: Agri logo button down shirts and clean jeans
• Show respect to all customers and employees
• Communication: 24 hour turn around on all emails, texts, or phone call responses
• Other duties as required

Minimum Qualifications (Experience/Education):

Parts Manager must maintain a high level of competency in materials stocked and sold. The manager must have a minimum of 3 years' experience managing a parts department and 3-5 years' experience managing people. Manager must have a strong working knowledge of Microsoft Office applications including: Excel, PowerPoint, and Word. Employee must have some experience operating accounting software and a minimal understanding of office equipment and computer operations as well as troubleshooting capabilities.

Competencies or Knowledge, Skills, and Abilities (KSA's):

Must be detail oriented, organized, and capable of multitasking, managing several projects at one time, excellent customer service and interpersonal skills, ability to adapt, take direction, and learn new systems and processes as needed. Committed to client satisfaction with a high regard for others and completing tasks on time. Must be proficient in communication skills and demonstrate those skills and abilities.

Physical Demands and Working Conditions:

The physical demand described here are representative of those that must be met by an employee in order to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Daily duties of this job will involve prolonged periods of standing with reasonable amounts of sitting, lifting up to 75lbs, driving, public interaction, and computer use. Such activities will require sufficient manual dexterity, vision, mobility, clarity of speech, and hearing to effectively perform the duties and responsibilities of this position.