Administrative Services Assistant (onsite)

Position Overview

As a key member of the Administrative Services team, you will be part of AgriBank's mission to support the people who feed the world. The Administrative Services Assistant is responsible for performing a variety of office tasks to ensure efficient operations including greeting and welcoming guests/visitors to AgriBank. The role also provides administrative support for the Administrative Services function.

Job Functions:

Guest Services*

• Greets visitors, signs them into the security system, issues visitor badges and contacts employees to receive their guests/visitors
• Answers phones and transfers callers to respective departments/parties
• Responds to requests of walk–in visitors
• Issues temporary access cards
• Validates visitor parking
• Receives and routes packages delivered to the guest services desk
• Provides general administrative and clerical support as requested
• Processes Quick Hit awards for employees

 *Note: As the company moves toward automation, the scope of this role in guest services will evolve, with a decrease in front desk responsibilities and increasing focus on administrative tasks and support.

Meeting Support

• Coordinates and schedules meeting and training rooms for AgriBank occasions
• Responds to employees’ catering requests, arranging meeting lunches and other hospitality assistance
• Provides support for meeting management, including preparing materials, scheduling tasks, and following up with team members when needed
• Set up and maintains registration systems, including event websites, registration forms, and attendee databases
• Ensures accurate entry and updating of attendee information in the registration system
• Monitors registration progress, handles attendee inquiries, and resolves any registration issues
• Provides assistance to attendees with registration needs, including hotel rooming needs

Department Support/Coverage for Mail Room Operations

• Compiles reports on historical information on administrative services for the Manager, Administrative Services
• Receives, compiles, and ships all mail and packages for AgriBank and other entities as requested
• Ongoing review and updating of facilities intranet webpages
• Accurately processes department invoices in a timely manner
• Supports other departments and teams with administrative needs, including assisting with HR functions such as maintaining company Organization charts and being the administrator of Healthy Returns wellness program
• Assists in tracking budgets and the management of office expenses
• Prepares and distributes accurate monthly reports to relevant stakeholders
• Collects, verifies, and compiles data for monthly reports

 Facilities Requests

• Forwards requests for property maintenance to property managers and follows up to ensure work is completed
• Assists in gathering data or performing research for project tasks

Supplies

• Processes orders for coffee and supplies with vendors as needed
• Process employee orders for business cards
• Orders and maintains office supplies, ensuring inventory is stocked and managed efficiently

This job description is subject to change without notice.

Education and Experience

• High School / General Educational Development (GED)
• 3-5 years of related experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job

Knowledge

• Intermediate knowledge of office administration best practices
• Intermediate knowledge of mailroom operation best practices
• Intermediate knowledge of standard USPS operations
• Intermediate knowledge of courier shipping and receiving operations

Skills

Intermediate proficiency in office software Microsoft Office Suite

• Basic proficiency in courier-managed software
• Excellent written and verbal communication skills
• Strong problem-solving and time-management skills
• Confidentiality and discretion when dealing with sensitive information
• Strong organizational skills and attention to detail

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

The AgriBank Advantage

You are the key differentiator in the marketplace and ultimately the most important factor in helping us fulfill our mission to support those who feed the world. We are committed to providing you with a competitive compensation and benefits package — your total rewards for making significant contributions to our business and making a difference on behalf of those we serve.

The typical base range for this role is between $45,000 - $67,000. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. The position is eligible for a discretionary annual incentive program driven by organization and individual performance.

Benefits

AgriBank benefits provide safety, security, and peace of mind for you and your family. Through comprehensive Total Rewards, access to financial tools and support, and personal services, our benefits demonstrate that employees’ health and financial well-being are of primary importance. Wherever you are on life’s continuum or what life transition you experience, our benefits support your health care needs and guide you along the path to retirement.

Collaboration and Staying Connected

• Beautiful office overlooking many of St. Paul’s landmarks, with exceptional space to collaborate with your colleagues and friends
• Monthly employee activities to keep groups connected and have fun!
• Annual Employee Appreciation activities
• Multiple recognition programs to celebrate each other’s success

Work and Life

• Paid time off
• Company holidays
• Floating holidays
• Sick time
• Right Work/Right Place hybrid work program
• Dress for Your Day flexible wardrobe policy
• Generous company match on employee donations

Growth and Development

• Employee and leader career development toolkits
• Tuition reimbursement
• Internal and external resources and opportunities to grow personally and professionally

Health, Wellness and Investment/Retirement

• Health care plan alternatives to fit your lifestyle, including:
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Dental
• Vision
• Wellness reimbursement
• Investment and retirement planning
• Saving today for tomorrow is one of the smartest moves you can make. That’s why AgriBank offers you a generous, competitive and flexible 401(k) plan for your financial well-being:
• Fixed Employer Contribution = 3 percent
• PLUS, Employer Matching Contribution = $1 for $1 match (vested fully after 4 years) on the first 6 percent of eligible compensation you save
• Life and disability insurance plans for eligible team members and their families
• Free exercise facility onsite for all employees
• Parking and transportation discounts
• Generous employee referral incentive

Join the dedicated professionals at AgriBank and put your skills to work ensuring farmers and rural communities have the innovative financial solutions they need to feed our neighbors and the world.

AgriBank will not sponsor a work visa (e.g., H1B, etc.) to fill this position.

Applicants requiring a reasonable accommodation for any part of the application process may contact us through the following methods: Phone: 651-282-8787 or Mail: AgriBank, Attn: Talent Recruiting, 30 E 7th Street, Suite 1600, St. Paul, MN 55101.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

AgriBank FCB is an Equal Opportunity Employer (M/W/D/V) dedicated to diversity in the workplace and offers a great work environment. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, religion, national origin, handicapped status, veteran status, public assistance status or other condition or status prohibited by law.

Salary : $45,000 - $67,000