What are the responsibilities and job description for the Customer Service Representative - CSR position at AgriLawn, Inc?
Now Hiring CSR's - $250 Sign-on BONUS!!
AgriLawn, Inc. is a local, employee owned company that is recognized for providing quality tree care, plant health care, and lawn care services to residential and commercial clients. We are a family oriented business that invests in the future of each and every employee. We are a year-round weed control & fertilization company with lots of benefits. We are currently looking for a Full-time Customer Service Representative to join our team of highly dedicated professionals and be totally focused on providing quality, customized services to our clients! We are a year-round weed control & fertilization company with lots of benefits. Visit our website for more information. We are setting up interviews now! Visit our website at www.agrilawn.com for more information.
Job Summary: Handling incoming and outgoing calls to customers, data entry with accuracy into the computer. Also must maintain friendly and helpful communications with customers. Some sales.
Our office hours are Monday- Friday 8am-5pm, occasional Saturdays
Responsibilities and Duties
- Informs homeowners of necessary actions / services needed to achieve desired results;
- Completes daily paperwork;
- Works with supervisor to ensure acceptable performance standards are met;
- Participates in company meetings, committee meetings, and team meetings;
- Other duties as needed.
Qualifications and Skills
- Good/clean driving record;
- Ability to converse face to face as well as over the phone well;
- Demonstrates strong oral and written communication skills;
- Enjoys working with people and community;
- Ability to work extended hours with some flexibility;
- Legible handwriting;
- Understanding of the need for accuracy and complete communications;
- Comfortable navigating computer programs;
- Ability to overcome challenges and propose alternate solutions as conditions dictate;
- Demonstrates willingness to learn horticulture knowledge and skills necessary to complete job objectives;
- High School Diploma or equivalent.
Benefits
- Base wage PLUS commission
- Medical
- Dental
- Vision
- Paid Mental Health
- Paid Short Term Disability
- Paid Life Insurance
- Paid Time Off
- Paid Holidays
- Employee Stock Ownership Plan
- Tuition Reimbursement
Full time - $13.00 / hour - Pay based on experience. $250 sign on Bonus
Job Type: Full-time
Pay: $13.00 per hour
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $13