What are the responsibilities and job description for the IT Support Specialist position at AGS Stainless, Inc.?
Job Description: Seeking a versatile and driven IT & Operations Support Specialist to work full-time, on-site on Bainbridge Island, WA. Join a small, friendly business and contribute to various aspects of our operations, from IT support to web maintenance and operational tasks.
Roles and Responsibilities:
IT Support (2 years experience required):
- Spec, order, install, and configure workstations, servers, telephony, and networking equipment.
- Troubleshoot issues with hardware and software on servers and workstations.
- Document solutions to issues in a ticketing system for future reference.
- Recognize and respond to security incidents such as malware infections and phishing emails.
- Understand, implement, and enforce requirements set forth by the Payment Card Industry Data Security Standard (PCI DSS).
- Ensure the backup and availability of company data.
- Stay up to date on emerging security threats to the business and keep employees and management updated as required.
- Organize and prioritize often ambiguous tasks.
Operational Support (2 years experience required):
- Develop, maintain, and update company websites, including moving files around on a web server and fixing JS & PHP issues.
- Assist in the creation and editing of marketing materials, including videos and graphics.
- Import and export data for various business applications.
- Collaborate on various one-off projects that support the business's operational needs.
- Effectively communicate with on-site and remote employees to understand issues before taking action.
- Be available and willing to work on weekends or after hours to deliver solutions without impacting business productivity (1-3 times annually).
Technical Skills Required:
- Experience with Office 365, Microsoft Office, Windows 10, Windows 11, Windows Server 2019, Hyper-V, Active Directory, Group Policy, Linux, Amazon Web Services (EC2, S3), E-mail security, Endpoint Security, Building computers, and Networking.
Technical Skills Preferred:
- Experience with O365 Admin, Quickbooks Admin, SonicWall, WordPress, Odoo ERP, SharePoint Online, HTML, CSS, JavaScript, PHP, and PowerShell.
Operational Skills Preferred:
- Basic experience with video creation and editing software.
- Basic graphic design skills and familiarity with design software.
Job Type: Full-time
Salary: $29.00 - $36.00 per hour
Work Location: In person
Job Type: Full-time
Pay: $29.00 - $36.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you open to working variable work hours if required?
Ability to Commute:
- Bainbridge Island, WA 98110 (Required)
Work Location: In person
Salary : $29 - $36