What are the responsibilities and job description for the Home Loan Post-Close Processing Specialist position at AgSouth Farm Credit?
The Home Loan Post-Close Processing Coordinator will provide quality customer service by obtaining necessary documentation for underwriting the loan file, ordering third party documentation, communicating directly with the customer and / or mortgage loan originator in a professional and effective manner to obtain necessary documentation, and provide proper disclosure as required by local, state, and federal regulations.
HLD Post-Close Loan Processing
- Set up draw screen in the mortgage system and send loan draw welcome email to borrowers and builder.
- Monitor construction draw inbox, process emails received within 24 hours of receipt.
- Notify builders when inspections have been ordered and their expected due date. Update mortgage system with order details.
- Follow up on past-due draw inspections.
- Send disbursement authorizations to borrowers prior to releasing any draw. Communicate to builders and borrowers what is being paid for on each draw.
- Request Certificate of Occupancy and final draw amount when final inspection request has been received. Then notate loan is ready for modification.
- Ensure builders sign final lien waiver prior to releasing final draw.
- Request required documents needed for loan modification from borrower.
- Schedule loan modification with borrowers and loan originator.
General Customer Support
Other Duties as Assigned / Personal Employee Development
Requirements
Education and / or experience to an associates degree, and 1-2 years of loan administration experience preferred.
