Facialist- O/C

Description

JOB DESCRIPTION SUMMARY

To deliver professional, meticulous, relaxing and exemplary skin care, waxing and make-up services to the guests and staff . Educate and promote the ACPS homecare programs and products to spa guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

• Maintain professionalism, grace and dignity at all times.
• Greet guests on time with proper salutation and a smile.
• Use the guests/members name at least twice during interaction.
• Refrain from discussing company or personal business with guests or members.
• Achieve weekly retail sales goals.
• Conduct 25, 50 and 80 minute facials, complete with extractions, massage and appropriate product application.
• Perform waxing services as listed on the brochure following proper safety and sanitation guidelines, while delivering gentle guest service and detailed hair removal.
• Conduct all treatments according to treatment guidelines while following draping policy.
• Assess and accommodate guest's needs: inquiring about physical well being and perform appropriate service.
• Desire, ability and commitment to educate and sell products to guests, members and staff .
• Do not prescribe, diagnose or suggest ailments.
• Do not solicit personal clients, house call or the selling of personal products.
• Maintain availability and dedication to Agua Caliente Casinos, being available to work as needed including weekends, holidays and evenings.
• Escort guests as needed.
• Perform at least two guest contact employee services per month as business allows.
• Participate in and contribute to staff meetings, training sessions, product knowledge classes and team effort.
• Maintain a clean, organized and safe working environment as set forth in OSHA and MSDS mandates. Abide by all California State Board of Cosmetology/Esthetics guidelines.
• Comply with all ACRMand ACPSCompany policies and procedures.

GAMING EXPERIENCE NOT REQUIRED

Qualifications

QUALIFICATION REQUIREMENTS

Service oriented, able to pamper, accommodate and anticipate all guests' needs. Clean, organized and detail oriented. Team player. Flexible and accommodating attitude. Able to put safety first. Committed to the State Cosmetology rules and regulations for skin care and related services.

EDUCATION and/or EXPERIENCE

License or Certification Required: Valid California State Cosmetology and/or Esthetics license. High School Diploma or equivalent preferred. Current CPR/First Aid certification preferred. Minimum of 2 years skin care experience.

WORKING CONDITIONS/PHYSICAL DEMANDS

To perform this job successfully, the individual must be able to stand, move and work throughout the Hotel area and properties, including walking up to 1 1/2 mile, climbing stairs and sit or stand at a desk/work station for long periods of time throughout the shift. Also may be subjected to a smoke filled environment. Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, lift and/or otherwise move goods weighing a minimum of 50 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.