What are the responsibilities and job description for the Regulatory Compliance Manager Interactive Gaming position at Agua Caliente Casinos?
Job Details
Description
Job Description Summary
Key leadership position within new Agua Interactive team. Responsible for ensuring our interactive gaming products and services remain fully compliant in all relevant jurisdictions. Responsible for being the primary liaison to the Agua Caliente Gaming Commission (ACGC) for regulatory compliance matters related to interactive gaming. Responsible for coordinating regulatory compliance efforts across all relevant departments within Agua Caliente supporting interactive gaming (e.g., marketing, finance, etc.), including the continuous review and improvement of cross-department internal controls. Responsible for day-to-day regulatory compliance duties including responsible gaming, game onboarding, software verification, geofence validation, customer dispute resolution with ACGC, among others.
Essential Duties and Responsibilities (other duties may be assigned)
- Work with key stakeholders across the company to build a robust regulatory compliance framework to ensure maximum efficiency of controls and procedures.
- Provide day-to-day support on compliance and regulatory issues pertaining to Agua Interactive products and services including responsible gaming, game onboarding, software verification, geofence validation, customer dispute resolution with ACGC, among others.
- Serve as primary liaison to ACGC on matters related to interactive gaming including regulatory approvals, product launches, game launches, regulatory inquiries, customer dispute resolution, compliance reporting etc.
- Thoroughly review processes and documents to ensure compliance with regulatory requirements
- Support audits and reviews to ensure compliance with Tribal Internal Control Standards (TICS), National Indian Gaming Commission (NIGC) Minimum Internal Control Standards (MICS), Tribal-State Compact requirements, and other relevant policies and procedures.
- Take leadership for ensuring that the interactive gaming business files all regulatory requirements
- Take ownership of internal analysis and investigation of regulatory disputes
- Support the preparation and submission of required compliance documentation and reporting.
- Take ownership of regulatory administrative procedures related to interactive gaming.
Supervisory Responsibilities
None
Access to Sensitive Areas and Information (ACRM/ACPS/ACCC)
As per the ACGC Access Matrix
Signatory Ability
None.
Qualifications
Required Education and/or Experience
- Bachelor's degree in law, Finance, Business Administration, or a related field. An equivalent combination of education and experience will be considered.
- Strong understanding of US gaming laws and regulations.
- Minimum of three (3) years of regulatory compliance experience in a gaming environment
- iGaming experience preferred but not required
- Tribal gaming experience highly desirable but not required
- Experience with Class II gaming laws and regulations is highly desirable.
- Experience coordinating stakeholders across multiple departments to establish and then continuously improve an effective regulatory compliance framework is strongly preferred.
- Excellent verbal and written communication skills with ability to convey complex regulatory information clearly to various stakeholders
- Excellent problem-solving skills with ability to resolve complex issues and make accurate decisions within an evolving regulatory environment
- Experience in working both independently and in a team-oriented, collaborative environment.
- Advanced computer skills (MS excel, MS Word)
Working Conditions/Physical Demands
To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/workstation for the duration of the shift. Must be able to work in a smoke-filled environment.
Typically, the individual will be housed in an office environment. The noise level in the work environment is usually moderate but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.
