What are the responsibilities and job description for the Front Office Assistant position at AhaNOW! Counseling?
AhaNOW! Counseling seeks a bright, eager, and professional Front Office Assistant for a part-time position ( 2-4 days a week) in our office. AhaNOW! provides mental health counseling for children and adults. Position requires discretion, people skills, problem solving, decision-making, attention to details, and the ability to multi-task and insurance knowledge. The successful candidate must have the ability to work independently as well as function within a team. Applicants must have a basic knowledge of receptionist responsibilities and have the skills necessary to operate all office equipment including credit card machine, copier, scanner, and fax. Two-years previous office experience required; one-year medical office experience preferred. The prospective Office Staff should have a high school diploma or GED.
To apply, please submit cover letter, resume, and names and contact information of two references.
Primary Job responsibilities include:
- Scheduling patients through our EMR
- Processing new patient calls
- Verifying insurance
- Checking-in clients when they arrive for appointments
- Collecting co-payments/co-insurance at time of service
- Managing incoming and outgoing phone calls in a pleasant manner
- Managing incoming and outgoing faxes
- Working proficiency in Microsoft Office and additional web-based software
- Collecting and distributing mail and messages
- Completing necessary data entry for client registration
- Performing various clerical duties such as photocopying, scanning, faxing forms
- Maintaining clean and orderly work areas and waiting area
- Performing other related duties as needed
- Providing general assistance to team members and clinicians as needed
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 20 – 32 per week
Schedule:
- 8 hour shift
- No weekends
Experience:
- Customer service: 2 years (Preferred)
- Computer skills: 2 years (Preferred)
Work Location: In person
Salary : $15