Human Resources Manager

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.

Starting base salary of $60,000 - $65,000 (depending on experience).

This position is eligible for full benefits (medical, dental & vision), Daily Pay, 401K, paid vacation, tuition reimbursement, free downtown parking, free employee meals, hotel and restaurant discounts and more.

Summary

The HR manager will be required to support the various Human Resources functions at the Amway Grand Plaza (AGP) and AHC Hospitality with a primary focus on employee relations. They will on-board new Managers providing essential skills training for all new management. i.e. disciplinary training, PAFs, Hilton requirements, Go Hilton, etc. They will coordinate and communicate new hire, monthly and annually required Hilton department specific training and events. The HR Manager will maintain and update changes to Hilton CURIO brand standard training programs, and communicate the changes to appropriate departments while tracking manager's completion of their department staff's required training. Assist with planning and coordinating AHC associate events. They must be available to work in an office setting from 8:30am - 5:00pm Monday - Friday and complete other tasks as required or requested by the Manager.

Essentail Functions

• The HR Manager will assist the Director of Human Resources by mainly supporting employee labor relations, employee coaching and disciplines, unemployment claims/hearings, policy implementation, affirmative action and employment law compliance.
• The HR Manager carries out responsibilities in the following functional areas: departmental development, ADP system functionality (HRIS), employee relations, training and development, organizational development, and employment.
• The HR Manager will assist with the day-to-day operations of the Human Resources office while assuring that the tracking of all Curio Hilton mandated training is consistently being administered by management.
• Maintain the highest level of confidentiality and integrity when handling sensitive employee information, company records, and internal communications to ensure trust and compliance with legal and ethical standards.
• Promptly respond and resolve all Go Hilton issues.
• Be knowledgeable with all Human Resources functions and laws governing the employment of all associates.
• Implement and develop plans and actions that support the goals of the Human Resources team with a focus on employee relations and retention, employment staffing, onboarding, training, event planning, employee communications and networking.
• Learn and follow all hotel policies and procedures pertaining to the area of work. Follow all established standards and comply with all other company policies.
• Provide fast and courteous service to our associates; to accomplish this, a well-organized work area must be maintained.
• Conduct themselves in a professional manner at all times as a goodwill ambassador of the AGP to ensure guest satisfaction.
• Ability to follow established guidelines, procedures and policies and assist in holding others accountable to these as well.
• Good attendance record and punctuality for their work schedule.
• Adherence to prescribed grooming and appearance standards.
• Practice safety standards and reports all unsafe conditions.
• Willingness to perform other duties as assigned.
  
  

Required Skills

• Ability to effectively lead and resolve conflicts resulting in associate retention.
• Strong interpersonal communications and presentation skills.
• Excellent organizational and leadership skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, Microsoft Teams and Sharepoint.
• Must possess the ability to motivate and engage others.
• Ability to plan, multi-task and manage effectively.
• Strong report writing and record keeping ability.
• Must be familiar with the hotel’s layout, products, services, amenities and history.
  
  

Education And Experience

• BS degree in HR Management, Business Administration or a related field is preferred.
• 1-2 years experience in HR management required.
• Luxury hospitality experience is preferred.