Compliance Coordinator

Job Title: Compliance Coordinator

Department: Property Management

Reports To: Compliance Manager

FLSA Status: Non-exempt

Prepared Date: 7/23/2024

At AHEAD, we are committed to delivering excellence by exceeding our residents' expectations and continuously improving. We foster a culture of accountability, transparency, and collaboration, valuing the contributions of every team member. We take pride in our work and hold ourselves and each other to the highest standards of performance and integrity.

Compliance Coordinator will report to the Compliance Manager and will work in collaboration with the Property Managers. They will be responsible for annual and unscheduled recertification's within the affordable rental portfolio. They will process housing applications in accordance with AHEAD’s Tenant Selection Plan. They will also work collaboratively with the management team to ensure proper file compliance standards are being followed.

ESSENTIAL DUTIES & RESPONSIBILITES

§ Prepare and verify the entire affordable portfolio recertification documents.

§ Adhere to all applicable state, federal, and funding agency rules, policies, procedures, and regulations always.

§ Maintain resident and applicant confidentiality.

§ Monthly applicant purging to maintain a neat and organized file cabinet system.

§ Provide resources to both applicants and residents for housing and lease compliance needs.

§ Assist in file management and other duties assigned.

§ Complete required Fair Housing Training on an annual basis.

§ Complete EIV annual training.

§ Obtain Certified Occupancy Specialist certification within one year.

Supervisory Responsibilities:

N/A, this employee does not supervise others.

POSITION REQUIREMENTS:

Education:

High school diploma.

Experience:

Prior experience in property management is a plus, but not required.

Driver’s License and Reliable Transportation Required:

Yes

Core Competencies & Qualifications:

It is imperative that all AHEAD employees be committed to grassroots social change and to the economic empowerment of resource-limited people. Applicants must have the ability to work with a team, strong customer service skills, and be able to multi-task while maintaining attention to detail.

Applicants must have the ability to work with a team, strong customer service skills, and be able to multi-task while maintaining exceptional attention to detail. Reliable transportation and a clean driving record required.

Applicants must have a high school diploma or equivalent. Minimum three years’ experience in office administration. Experience working directly with elderly and persons with disabilities, banking, or real estate preferred. Must obtain COS certificate within two years of start date.

Other requirements are the ability to work well with people from all walks of life and to communicate well both verbally and in writing. The employee who holds this position must be very organized and be able to work without constant direct supervision. This employee must be self- motivated.

An organization such as AHEAD requires that all employees be extremely flexible regarding the duties, they are willing to perform. The ability to work well with others in a team is crucial.

Reliability, honesty, and a professional appearance are important characteristics for this employee. It is imperative that all AHEAD employees be committed to grassroots social change and to the economic empowerment of resource-limited people.

Skills and Knowledge:

• Ability to work in a highly collaborative team environment.

• Exceptional attention to detail and organizational skills.

• Strong written and oral communication skills.

• Strong technology problem solving and understanding.

• Proficient in use of Microsoft Office and affordable housing software, such as Yardi.

• Creativity, collaboration, and problem solving. Ability to serve racially, culturally, and economically diverse communities.

• Understand housing rules and regulations, such as Fair Housing, the American’s Disability

Act, VAWA Protections, and reasonable accommodations.

• Understand and model confidentiality, professionalism, and a positive attitude.

Please note: This is not an all-encompassing statement of this position’s responsibilities. While it attempts to be comprehensive, new responsibilities may be assigned to this position at any time.

Affordable Housing Educational & Development (AHEAD) is an equal opportunity employer that is committed to diversity, equity, inclusion, and a strong sense of belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The AHEAD makes hiring decisions based solely on qualifications, merit, and organization needs at the time.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• FDA regulations: 1 year (Preferred)

Ability to Commute:

• Littleton, NH 03561 (Required)

Ability to Relocate:

• Littleton, NH 03561: Relocate before starting work (Required)

Work Location: In person

Salary : $21