What are the responsibilities and job description for the Field CTO position at AHEAD USA?
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose : Honesty, Reliability, Curiosity, Collaboration, and Passion.
What You Will Do :
As the Field CTO, you will be responsible for channeling the client experiences of Ensono services to Ensono’s Product Organization, thereby positively transforming our processes, people, technology, and culture. You will focus on the quality of the client’s experience at all levels and act as a true client advocate, ensuring the client’s voice is heard in all functions and activities.
You will incorporate Ensono services into recommendations that have genuine value for our clients and work with individual teams and Global Delivery and Capability leads to define and deliver the contracted services and projects. Ensono services provide a broad range of technologies to be leveraged by our clients such as :
- Mainframe and IBMi Technology and Services
- Private Cloud and Distributed Technology and Services
- AWS, Azure, and Google Public Cloud Technology and Services
- Growing list of AI and Predictive Analytics Technology and Services
- Digital Services including Application Development
Client Engagement
Establish working relationships with client executives and thereby understand client business priorities and IT needs.
Participate in client IT planning activities, collaborate with client leaders at all levels, and provide insights regarding opportunities regardless of whether they relate directly to Ensono opportunities.
Solution Development
Participate in the development of both standard and custom technology solutions to meet specific client requirements including pricing and commercial modeling.
Provide deep technical expertise during client presentations and discussions.
Work with Ensono product management to improve the performance of Ensono services, generate and demonstrate greater value, and consistently contribute to improving client satisfaction.
Stay focused on application scenarios and use cases while planning innovations and considering future technologies.
Participate with solution architects in solution design by providing detailed alignment to client outcomes.
Support solution delivery managers (SDMs) through client executive relationship influence.
Technical Evangelism
Actively promote the company’s technology solutions to clients and the broader industry.
Participate in industry events, webinars, and conferences to showcase expertise and thought leadership.
Establish industry ecosystem partnerships to enhance Ensono’s service portfolio in partnership with Product and broaden the range of client outcomes delivered.
Participate in Ensono strategic business planning, service excellence and improvement, and applied innovation programs to incorporate client experience into Ensono improvement and strategic initiatives.
Operational Oversight
Oversee the implementation of technological solutions to ensure they meet client expectations.
Monitor the performance and effectiveness of deployed solutions and make necessary adjustments.
What You Will Need :
Client Executive Communications : The ability to gain access and demonstrate Ensono’s value with our Client’s CIO, COO, CFO, and VP level executives. “Real world” knowledge of IT technologies including platform, business applications, digital services, integrations, and experience combining these areas of expertise to address the client’s key IT and business challenges, focus areas, and business objectives, and can specify business value from the client’s perspective. This role requires an intimate understanding of client behaviors, drivers, and values through data analytics, qualitative means, living the client’s life, plus virtual and in-person social interactions.
Especially desirable are candidates with experience in one of the following :
In addition to the above, the ideal candidate will have the following specific skills and experience :
Consultative Selling Knowledge / Experience
Ability to understand specific client business operations, strategies, objectives, and needs and then translating these into requirements and the basis for compelling solutions.
Experience in working with large IT Infrastructure service delivery.
Driven, self-motivated and distinctive personality who can motivate himself and others.
Why Ensono?
Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.
Some of our benefits include :
As of the date of this posting, a good faith estimate of the current pay scale for this role is $150,000 to $220,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance [OR] a role-based, sales-incentive plan and an equity grant under our Associate Equity Appreciation Program.
Ensono is an Equal Opportunity / Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected]
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Salary : $150,000 - $220,000
