What are the responsibilities and job description for the Partner Program Manager position at AHEAD?
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
Partner Program Manager
We are looking for a detail-oriented Program Manager to oversee and streamline our partner programs for strategic AHEAD OEMs (TBD). The ideal candidate will have strong analytical skills and the ability to communicate effectively across multiple teams to ensure alignment and maximize company, program, and deal profitability.
Key Responsibilities- Certification and Competency Tracking: Work collaboratively to track and report certifications and competencies.
- Rebate and Investment Reporting: Monitor and report on monthly, quarterly, and annual rebates, MOUs, and other partner-related programs and investments.
- Incentive Management: Track and report on various incentive programs, including MyRewards and PaloPerks, ensuring all relevant metrics are captured.
- Internal Content Creation: Create, distribute, and publish internal content to maintain current processes per partner, facilitating enablement for Operations, Engineering, and other relevant teams.
- Pipeline Tracking: Regularly meet with in-house teams, partner channel teams, and distributors to track the pipeline and ensure accurate forecasting.
- Alignment Oversight: Investigate and resolve misaligned deals to ensure proper hygiene and optimize margins, incentives, and profitability (e.g., OPP vs. REG with Palo).
- Sales Strategy Collaboration: Work with sales teams to develop strategies that maximize margins through creative deal structures.
- Communication Management: Efficiently communicate program and partner changes through newsletters and monthly team meetings to keep all stakeholders informed.
- Registration Tracking: Monitor weekly pipeline and registration additions, ensuring that all terms and conditions (T&C's) are met for various programs (e.g., Palo Alto, NetApp).
- Sales Support: Maintain rapid responsiveness to sales teams (CDs, COSs, CSAs) for deal support as needed. Provide alignment support for new and existing sales teams including account mapping and introductions via emails/calls.
- MOU Oversight: Ensure MOU milestones and commitments are met, reporting on progress on a required schedule.
- Strong Communication Skills: Demonstrate urgency and effective communication, being well-connected internally to facilitate collaboration.
- Support for Partner Managers: Assist partner managers on unique projects related to strategic partner go-to-market initiatives
- Proven experience in program management, partner management, or a related field.
- Excellent organizational skills with a strong attention to detail.
- Strong analytical skills and proficiency in tracking metrics and reporting.
- Exceptional communication skills, both verbal and written, with the ability to engage effectively with various stakeholders.
- Experience in sales support or business development is preferred.
- Ability to work in a fast-paced environment while managing multiple priorities.
- Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
