What are the responsibilities and job description for the Product Engineer position at AHEAD?
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
As a Technology Product Engineer, you play an integral role in system design and integration as well as providing hardware and software support. You will be working side by side with other members of the engineering team comprised of sales engineers, product engineers and engineering technicians. Doing so will help bring next generation compute and storage solutions for different business verticals such as medical, security and rack integration to market.
Responsibilities
- Collaborate with the Sales Engineering team to design and specify platforms for new and existing customers.
- Develop, troubleshoot, and manage hardware platforms.
- Diagnose and work with customers and / or vendors on firmware compatibility issues.
- Monitor EOL notices and ECNs from vendors, and initiate appropriate actions to ensure uninterrupted production for our customers.
- Research projects including new part evaluations, performance / benchmark testing, and other activities as assigned.
- Create and maintain quotes and BOMs.
- Create and maintain production routes for customer platforms.
- Oversee the launch of new product for customers.
- Provide customer technical support as requested.
- Provide production support as needed.
- Product management responsibilities as assigned.
- Frequently lift computers that weigh up to 50 pounds.
Qualifications
Why AHEAD :
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include :
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