Overview
Under the direction of the CNO, the Director of Critical Care (ER & ICU) assures service development
personnel management and resource allocation and management controls in order to ensure consistent high
quality patient care in the Critical Care Units. The Director of Critical Care assumes 24 hour administrative
responsibility for the management of all critical care nursing service functions. Supervises, assesses, plans,
implements and evaluates the delivery of patient care. Develops and implements department’s plans including
performance improvement activities and compliance with current regulations. Responsible for the Emergency
Disaster Preparedness program
Responsibilities
Defines standards of Emergency and ICU department and develops processes to measure and
ensure consistent compliance.
Develops, implements, and evaluates an ongoing ER & ICU programs which assures quality patient
care consistent with the Hospital mission.
Monitors compliance with regulatory, accrediting and hospital policy for patient services, and
environmental and personnel safety.
Oversees a PI program that consistently monitors and evaluates critical aspects of care.
Oversees patient satisfaction in the ER & ICU department.
Accurately identifies real/potential problems affecting the service and implements solutions with
follow-through and communication.
Participates in preparation of ER & ICU department budget for nursing department and assists
nurse managers with management of approved expenditures.
Serves as a resource to nurses and house supervisors within and across service lines.
Fosters a service which is consistent with the patient care beliefs and Shared Management
philosophy of the Department.
Actively participates in service, departmental and hospital-wide committees as assigned, providing
ongoing communication to those one represents.
Seeks new program strategies and/or program enhancements which would expand patient
services.
Coaches immediate subordinates providing feedback; constructive critique of work; facilitates the
development of their problem-solving and decision making skills; and documents their job
performance annually.
Follows progressive disciplinary action process (or oversees subordinates in doing so) in order to
maintain productivity and/or performance standards.
Completes an operational budget that reflects required workload, forecasted units of service, and
programmatic changes.
Monitors budget expenditures as reflected in accurate, objective variance analysis
Develops, prioritizes and defends a capital equipment budget in collaboration with the service's
medical chairman and nurse managers.
Is responsible for department’s operational excellence; ensures department delivers quality
services in accordance with applicable policies, procedures and professional standards
Manages human resources to assure quality services and promote positive employee relations
Is responsible for the fiscal management of department; assures proper utilization of
organization’s financial resources.
Effectively communicates departmental, organization and industry information to staff.
Attains all agreed to goals and objectives within specified time frames, as part of the
organization’s overall mission.
Attends all required Safety Training programs and can describe his/her responsibilities related to
general safety, department/service safety, specific job-related hazards.
Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens.
Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow
employees to ensure a professional, responsible and courteous environment.
Promotes effective working relations and works effectively as part of a department/unit team inter-
and intradepartmentally to facilitate the department's/unit's ability to meet its goals and
objectives
Qualifications
- BS in Nursing preferred
- MS desired (in administrative services preferably)
- Five years of Emergency Room experience with progressive
- management responsibility is desired
- Current and valid California RN license
- BLS, ACLS, PALS and MAB certified
- Current Critical Care RN (CCRN) preferred.
Hospital Description
Greater El Monte Community Hospital
