What are the responsibilities and job description for the Discharge Coordinator position at AHMC Healthcare?
Overview
The Discharge Coordinator’s job is to assist/support the Case Manager in ensuring that patient’s transition from the hospital to another level of care is successful. This would include transfer to LTAC, SNF, ECF, Assisted Living, B & C, home or other destinations as outlined in the Discharge Care Plan assessment.
This position requires the full understanding and active participation in fulfilling the Mission of San Gabriel Valley Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support San Gabriel Valley Medical Center’s strategic plan and the goals and direction of the Performance Improvement Plan (PIP).
Responsibilities
Discharge planning to occur with patient and family within two working days of admission and relay information to UR Staff.
Assist in contacting outside facilities for bed availability, and faxing referral forms in order to find an appropriate facility for the patient’s continued care.
Setting up transportation as needed for discharge or transfer to other hospitals for tests/surgeries or other needs.
Working with PT/OT and setting up DME for use at home and in the community.
Setting up Home Health as ordered by the physician and using the contracted providers as outlined by the insurance companies.
Offers patients and their families a list of choices for any DC needs such as SNF’s, Home Health Agencies, Transportation and or DME if required.
Work with the Case Manager and the insurance companies/Health Plans and Medical Groups to ensure arrangements made are covered. If not works with Social Services/Case Managers to find other community resources as needed.
Keeps accurate records and notes so that other health-care professionals can see what is needed or what is in place. Good communication skills are essential (both oral and written).
Works well in team situations including members of the health care team and outside vendors to ensure safe and smooth transition at discharge.
Assists and supports the Case Manager with the issuing of the 2nd IM letters as outlined in the department’s Policy Manual.
Discharge Planning, concur with Patient and family within two working days of admission and relay information to Case Manage or Social Worker whom need to evaluate information.
Other duties as required.
Qualifications
Education/Training/Experience
Associate’s degree preferred.
1-2 years’ experience in coordinating patient’s continuation of care post discharge in the acute hospital setting preferred.
Knowledge of Medicaid, Medicare and insurance company procedures.
Excellent communication skills and problem solving ability.
Knowledge of medical terminology required.
Strong computer skills; Proficient in MS Office preferred.
Electronic medical record experience preferred.
Licenses/Certifications
GED or High School Diploma.
Prefer four (4) years of Case Management Discharge Planning.
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