What are the responsibilities and job description for the Operator position at AHMC Healthcare?
Overview
Our mission is to provide quality healthcare in a safe environment that is sensitive and supportive to the physical, emotional, spiritual and diverse multi-cultural needs of our patients and their loved ones. We advocate the preservation of human dignity in the delivery of our services and programs.
Responsibilities
Under the supervision of the Admitting Supervisor and the Manager of Admitting, the Communications Operator is responsible for the timely answering of incoming telephone calls and proper routing of telephone communications. The Operator is to display courtesy with all patients, staff, visitors and work in a cooperative manner to fulfill the goals of the department and the hospital.
Qualifications
- High School diploma or equivalent.
- Two years of related clerical experience in a medical setting preferred
- Good computer, typing and spelling skills.
- Bilingual in English/Spanish.
- Previous communication experience.
- Customer service experience
