HR Coordinator

Category/Area of Expertise: Human Resources
Job Requisition: 419026
Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: ADUSA Distribution - HR (5121911)

ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution fosters a culture that inspires and empowers our associates to always deliver exceptional service and value. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit www.adusasc.com.

Plays key role in supporting the non-Field teams (Services, Finance, HR, Safety/AP, Outbound Logistics) with a variety of tasks that help streamline HR operations and provide exceptional service to our associates. Responsibilities will include supporting policy development and maintenance, managing the SpeakUp platform, handling associate inquiries through the Associate Service Center, and ensuring smooth onboarding processes for new hires. Additionally, it includes ownership of the roundtable portion of the Operations Engagement model through the Planner tool, including managing each DC's channel, reviewing roundtable data for trends, and providing monthly reporting on action items across the network.

Key Responsibilities:

• Policy Development & Maintenance:
  Assist in the creation, review, and updating of HR policies and procedures to ensure alignment with company goals and compliance with regulatory requirements.
• SpeakUp Platform Management:
  Oversee the daily operations of the SpeakUp platform, ensuring associates have an accessible, confidential channel for reporting concerns. Ensure timely follow-up on reports and escalate issues as necessary.
• Associate Service Center Support:
  Act as a point of contact for associate inquiries, assisting with issues related to HR systems access, payroll, benefits, and general HR support. Manage Associate Service Center tickets, ensuring timely resolutions.
• Operations Engagement Planner Model:
  Own and maintain the Operations Engagement Planner, ensuring engagement initiatives are planned, communicated, and executed effectively. Review data for trends and provide monthly reports on action items and trends.
• Onboarding:
  Coordinate the onboarding process for new hires, including scheduling orientations, providing required documents, and ensuring a smooth transition into the company.
• Daily HR Support:
  Assist associates with HR-related needs, including system access, payroll questions, benefits inquiries, and other daily HR operations.
• Recordkeeping & Reporting:
  Maintain accurate and up-to-date HR records, ensuring compliance with company policies and legal requirements. Generate reports as needed for HR metrics or audits.

Qualifications:

• Education:
  A Bachelor's degree in Human Resources, Business Administration, or a related field is preferred, or relevant work experience in HR.
• Experience:
  Entry-level experience in human resources or administrative roles, preferably in a supply-chain or similar environment.
• Skills & Competencies:
  • Strong communication skills, both verbal and written.
  • Excellent attention to detail and organizational skills.
  • Ability to handle sensitive and confidential information.
  • Strong problem-solving skills and a customer service-oriented mindset.
  • Proficiency with MS Office Suite (Word, Excel, PowerPoint) and HR software.
  • Ability to work collaboratively in a team environment.

We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email recruiting@adusasc.com.