Specialist Process Governance

Category/Area of Expertise: Audit
Job Requisition: 416776
Address: USA-ME-Scarborough-145 Pleasant Hill Rd
Store Code: Distribution Admin (5134598)

ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution fosters a culture that inspires and empowers our associates to always deliver exceptional service and value. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit www.adusasc.com.

The Specialist Process Governance is responsible for supporting the governance process, policy, administrative documentation process

and maintain the Centralized Digital Library for the D&T network. Communicate with cross-national entities, process

updates, new processes implementation, and will intake processes requests across 20 distribution centers. This role

is responsible for maintaining the SPTAs central repository up to day to identify SPTAs gaps, critical compliance risk

and drive solutions to remove bottlenecks. This role is responsible for completing gap analysis and root cause analysis

across 20 distribution centers in the D&T network. This role is responsible for completing compliance audits for risk

assessments, identify root cause, supply chain disrupters, intake current state and propose future state and

recommended layout if needed.

Responsible for supporting the process governance strategy in support to our self-distribution business model

evolution of the D&T supply chain. Partner with the warehouse leadership to complete process observations, gap

analysis to trouble shoots root cause and create and implement solutions in alignment to operational complexities to

drive effective results efficiently. Responsible for projects implementation, executions, monitor, control and follow

ups post project completion. This role will support the governance strategy by turning business goals into actionable

plans for execution. This role supports continuous improvement efforts to optimize supply chain processes, reduce

operating expenses, and enhance overall performance.

Process Governance Strategy • Create and maintain SOP, SPTA, QRG's etc. related content for the centralized digital library as well as administrative oversite of the tool around approval flows and version control. • Foster a culture of collaboration, teamwork, and accountability within the Process Assurance team. • Partner with Processes Assurance and Internal Audit to challenge status quo in existing processes, identify risks, cost inefficiencies, and opportunities for optimization. • Assist internal and external audit scores, improved productivity, AUSA SPTAs Project completion and a reduction in waste across all ADUSA facilities. Process Mapping and Documentation • Lead process mapping efforts to capture end-to-end processes, identify interdependencies, and document workflows. • Apply lean & Six Sigma tools to enhance continuous process improvements and eliminate waste. • Use process mapping efforts to drive cross-functional alignment around the "one best way" and document future state. • Work closely with cross-functional teams to establish and govern a strict traceability, version control, and approval process for all process that touch D&T. Process Standardization and Optimization • Support the development and implementation and the Governance Scorecard and KPI creating to manage performance and measure processes effectiveness and efficiency. • Challenge existent processes to identify opportunities for process improvement, standardization, and automation. • Maintain governance mechanisms that drive collaboration across people operations, Information/Systems Technology, and the business. • Deploy and manage training in support of achieving robust understanding, compliance, and reporting.

Knowledge

Detailed understanding of end-to-end supply chain operations

Understanding of large-scale grocery distribution best practices and metrics

Experience in processes mapping and documentation preferred

Skills

Excellent writing skills and attention to detail

Ability to think both technically, analytically, and strategically.

Self-starter with solid interpersonal skills that can navigate the organization effectively.

Strong stakeholder management skills. Must be able to communicate effectively with all levels of the

organization and externally.

Effective communication and presentation skills, with the ability to influence and engage stakeholders at all

levels.

Proven ability to excel in a team environment.

Ability to juggle multiple priorities and reprioritize based on emerging risk.

Ability to learn on the fly and does not require a lot of oversight or manager input

Abilities

Ability to travel up to 40% of the time.

Must be able to work needed schedule to perform assigned duties.

Ability to work in a -20 degree to 90 degree Fahrenheit environment (temperature varies within each

department) for long periods of time.

Work in a warehouse environment with varying conditions (i.e. cool temperatures, concrete floors, powered

industrial trucks)

Strong knowledge of distribution and transportation operations, industry trends, and best practices.

Excellent leadership and people management skills, with the ability to motivate and inspire teams to achieve

results.

Exceptional analytical and problem-solving abilities, with a data-driven mindset.

Education

Bachelor's degree required.

Lean Six Sigma certified preferred

Experience

5-7 years of previous project management, training, or process documentation experience.

Previous experience leading without authority preferred.

Invenntory control Management preferred

We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email recruiting@adusasc.com.