Ad Operations Manager

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

The Ad Operations Manager is a critical part of the team; responsible for the strategic implementation and oversight of ad campaign launches by trafficking and management throughout the campaign lifecycle. This role is centered on working closely with the retailer team to guarantee all external vendor campaigns are launched successfully, and performance goals are met. This includes strategic planning support and oversight of campaign set up, traffic, execution, and management.

Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, and Hyattsville, MD.

Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Partner with the Account Management team to gather the necessary campaign details for accurate and timely launches, additionally discussing and tracking against the brand's goals & KPIs
• Manage and oversee campaign setup, implementation, and trafficking within CitrusAd and ADUSA platforms (SPA, onsite banners)
• Once campaigns are launched, provide confirmation to the Account Management teams as well as provide proof of launch via campaign screenshots
• Work closely with the Account Management teams to ensure successful delivery of all campaigns by routinely monitoring campaign performance and delivery; escalate potential delivery issues and optimize campaigns to meet performance goals
• Upon campaign completion, generate campaign reports from the platform and validate for accuracy prior to handing off to respective teams to provide to the brand client
• Be a trusted source of data, insight, and context of ADRM campaigns (SPA, onsite banners)

Requirements

• 4 years of Ad Operations experience
• 2 years of managing a team
• Experience with campaign management in a fast-paced environment
• Experience with ecommerce media and search platforms and/or the ability and willingness to learn quickly
• Working knowledge of retail, ecommerce, and digital industry

Preferred Qualifications

• Data-driven and analytical with a strong attention to detail and process
• Proven thought leader in strategic planning and operational efficiencies
• Strong written and verbal communication skills with all levels of internal stakeholders and external client partners
• Management experience ideal, as position will oversee onshore and offshore teams

ME/NC/PA/SC Salary Range: $90,800 - $138,960

IL/MA/MD Salary Range: $104,400 - $159,720

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