What are the responsibilities and job description for the Engineering Manager- Payments Solutions position at Ahold Delhaize USA?
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
The Payments Engineering Manager role at Ahold Delhaize USA (ADUSA) will function as a key contributor to the Retail Platform of ADUSA, as part of the core Technology team.
This role will work across multiple value streams within Digital Technology, taking 360-degree ownership of payment products - across customer facing capabilities, and backend payment gateway, processing, billing, fraud, and collections realm. This will include many crucial capabilities - such as launching a new payment platform, which includes existing payment methods and adding new ones in future. Additionally, leading roadmap for capabilities such as linking payments with loyalty and savings programs, improving backend payments platform to more scalable and flexible tech, driving longer term ambitions to make payments frictionless and seamless, enabling cobrand payment cards etc.
This role will work with architects and to help design commercially viable solutions and transition plans that lead to a highly flexible, scalable, and robust IT landscape.
You are an experienced technologist, conceptual thinker, great communicator, and influencer, and can build strong partnerships with our business, product, development, operations and security teams.
Our flexible / hybrid work schedule includes 3 in-person days in our Chicago office and 2 remote days.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities
- Manage customer-facing and internal payments strategy and roadmap.
- Manage third party vendor relationships, identifying necessary and / or desirable features and oversee platform integrations.
- Collaborate with the business intelligence, user experience and product engineering teams to assess value, usability, and feasibility of features.
- Engage with multiple stakeholders to ensure all product needs are captured.
- Support the development and production of promotions and offers for current and potential customers.
- Specify, prioritize, and communicate high level and detailed specifications using written requirements, flows and use cases UX-generated deliverables such as prototypes, wireframes and design and copy documents.
- Coordinate post-launch activities to validate that billing and payments features work as designed and that processes dependent on the feature successfully complete acceptance testing.
- Focus on testing and optimization of the payment experience.
- Manage the development of training materials and train quality assurance, technical support, and others on new product features.
Required Qualifications
Preferred Qualifications
Salary Range : $131,520 - $204,240
LI-Hybrid #LI-CW1 #DiceJobs
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Salary : $131,520 - $204,240
