Manager Training

Category/Area of Expertise: Training & Continuous Improvement
Job Requisition: 406158_external_USA-ME-Scarborough
Address: USA-ME-Scarborough-145 Pleasant Hill Rd
Store Code: Services (5120887)

Ahold Delhaize is one of the world's largest food retail groups and a leader in both supermarkets and e-Commerce. Its family of great, local brands serves more than 50 million customers each week in Europe, the United States and Indonesia. Together, these brands employ more than 420,000 associates in more than 7,000 grocery and specialty stores. Our Global Support Office (GSO) is based in Zaandam in the Netherlands, but GSO associates also work in all the countries we serve. This team supports all our great local brands in finance, HR, IT, legal, communications, sustainable retailing, and other key functions. .

Position Summary:

Leads development of training for ADUSA Supply Chain organization, supporting Services, In Stock (including Logistics), and Procurement Governance (including ADvantage). Works with Business Process, cross-functional business partners, and Subject Matter Experts to ensure proper design and delivery of training, development of Standard Operating Procedures, and availability of learning resources. Manages trainee and facilitator support, and coordinates training timelines and venues. Key innovator in the approach and methodologies for knowledge dissemination across Supply Chain.

Duties and Responsibilities:

• Develops overall training programs/curriculums in alignment with organizational needs and priorities and obtains buy-in from key stakeholders.
  
• Regularly interfaces with stakeholders at the associate, manager, and director level within all functional Supply Chain teams and groups as needed to develop and execute training needs
  
• Develops clear plan and approach for creation and maintenance of training-related materials and resources, including selection of appropriate mediums and vehicles for dissemination.
  
• Partners with Business Process to create and maintain Standard Operating Procedures as processes are developed or changed.
  
• Ensures cross-functional alignment and adherence to all training programs developed.
  
• Upholds standards for all training-related materials, including training aids, guides, toolkits, handbooks, etc., ensuring complex concepts are translated into easily understandable language for end users.
  
• Oversees knowledge management databases to ensure current and accurate training-related materials and resources are readily available to all end users.
  
• Coordinates and hosts training sessions for both new and existing Supply Chain associates as needed.
  
Tracks, monitors, and reports on progress against plans and opportunities.

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Knowledge:

• Seasoned knowledge of adult learning theories/methodologies and best practices
  
Understanding of Supply Chain and inventory manage

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Skills:

• Strong oral and written communication skills
  
• Executive level Presentation skills
  
• Supervisory / leadership skills; This role should demonstrate behaviors across the "leading others" level of My Leadership Journey
  
• Strategic Planning and prioritization
  
• Excellent project management skills
  
• Strong problem-solving skills
  
Strong facilitation and training skills

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Abilities:

• Highly motivated, independent performer
  
• Critical thinker
  
• Customer focus
  
• Takes Initiative
  
• Attention to detail
  
• Active listener with an ability to build trust across varying levels of the organization
  
Demonstrate a personal acceptance of change and the ability to lead others through change

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Education:
Bachelor's Degree

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Experience:
5-7 years of relevant experience

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The GSO sets global strategies frameworks, facilitates the sharing of best practice and encourages economies of scale. Great examples include sharing technology and digital know-how, so we can continue to lead in online and in-store retailing, setting global targets for healthy and sustainable products-including reducing food waste, use of plastics and making our products healthier to use and eat, and championing development for our future leaders-from learning about the digital mindset to leading our stores of the future.

Under the federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click the link to view the in-network rates and out-of-network allowed amounts and billed charges under the welfare benefits plan in which GSO participates

We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.