Senior Business Technical Consultant

Address: USA-NC-Salisbury-2110 Executive Drive

Store Code: Sltns Dvlpmnt - Trnsctns - Hr&Corp (5118850)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose:

The Business Consultant (BC) acts as a liaison between Business owners and IT teams. They work with the business to manage a portfolio of short-, medium-, and long-term business needs and advise on how technology enables those goals. When there is a technology solution ready to be enabled, the BC will perform intake and initiation of a new IT project, including gathering requirements and helping to determine initial budget. In addition, this associate acts as a liaison with other IT towers which may need to be involved to deliver new solutions.

Duties and Responsibilities:

• Builds relationships to become trusted advisor, based on Business-IT knowledge and competence.
• Identifies and captures short-, medium-, and long-term business goals and opportunities into a portfolio, utilizing business and technology best practices.
• Works to identify where technology solutions can support business processes’ while fitting into the overall business and IT strategies.
• Identifies, understands, and prioritizes business needs and challenges and set more detailed scope of projects.
• Aligns scope and timelines of the proposed IT projects with the Business and other IT functions.
• During planning phase, acts as a liaison with other IT teams who may be needed to deliver solutions.
• Develops and obtains approval for investment proposals in conjunction with business and other IT functions.
• Work with the business and with IT to translate the business’ needs into detailed IT requirements.
• Ensures business requirements are translated into functionality of existing or new IT systems.
• Works with Project Managers and Project Accountants to ensure requirements are developed into solutions, and supports any changes to scope or budget.
• Assists the business in judging how additional features in IT-systems can be used to further improve the business.
• Ensures the right IT functionality was delivered in order to enable ADUSA’s business strategy.
  
  

Qualifications:

• Masters Degree in Computer Science or related Technical field and Masters Degree in Technology and/or Business related field; equivalent education/certifications/experience equivalency will be considered
• 8 or more years of equivalent experience in relevant job or field of technology.
• 5 or more years of equivalent experience in an advanced role or technical capacity, leading teams directly or indirectly
• 5 or more years of experience directly responsible for leading a team of technical team members in relevant technologies, capabilities or skills
• Sound judgment and risk mitigation capabilities
• Excellent communication skills, both written and verbal, to interact with vendors and internal stakeholders effectively coupled with a keen ability to influence others toward a common goal
• Excellent analytical and problem-solving skills with strong attention to detail
• Experience handling competing priorities with strict deadlines. Ability to prioritize and plan work of the team to meet time-based deliverables.
• Experience supporting corporate applications in 3 or more of the following areas: Asset Protection, Risk Management, Legal, Food Safety, Sustainable Retailing, Store Development, Store Maintenance, Energy, Facilities Services, Lease Management, Lease Admin Accounting, Competitive Intelligence, Aviation
• Experience with Microsoft Office 365 Suite (Outlook, Excel, Word, Powerpoint) and Sharepoint
  
  

Preferred Qualifications:

• Post graduate degree advanced training and or certifications in relevant field/s of study
• In-depth knowledge of all development and delivery phases of complex technology projects and programs (e.g., discovery, estimation, initiation, planning, design, execution, release)
• Business Development experience with product solutioning and client engagement in a highly technical environment
• Experience leading projects related to modernization and re-platforming of large-scale solutions
• Experience in retail or grocery preferred.
• Experience with Agile teams and Product/Platform based operating model.
  
  

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At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Job Requisition: 410572_external_USA-NC-Salisbury