Senior Product Manager, Brand Enablement

Address: USA-NC-Salisbury-2110 Executive Drive

Store Code: User Interface/User Experience (5157898)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

The Product Strategy & Experimentation group at Ahold Delhaize USA supports the product organization through the product lifecycle that spans the spectrum from ideation-strategizing to execution-delivery and everything in between.

The Brand Enablement team is responsible for the relationship with brand leadership, acting as an evangelist for their customer base and corporate strategy. This role will be aligned to Food Lion, and they will be responsible for supporting the brand in their effort to bring our proprietary eCommerce and Fulfillment products/capabilities to market to ensure a smooth and successful launch. This role will be a strategic conduit between ADUSA Digital and Food Lion cross-functional teams (e.g. marketing, customer insights, D&A, product, technology, etc.) to ensure the platform's ongoing adoption. They will also be responsible for ensuring ADUSA Digital understands Food Lion's corporate strategy, customer user personas, operational business constraints, and market dynamics; enabling a tight, proactive feedback loop that cements customers engagement and drives growth. This role will also have program management responsibilities of large, cross-functional initiatives.

This role will also be the team lead for the Brand Enablement function, managing four direct reports.

Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office location includes Salisbury, NC.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties And Responsibilities

• Drive corporate strategy alignment across brand and ADUSA Digital roadmap/product strategy
• Act as a bridge between ADUSA Digital and Food Lion – ensuring capabilities that drive customer engagement and growth
• Partner with brand to support roll out strategies for new features and capabilities on ADUSA Digital roadmap
• Collaborate with key stakeholders to develop product growth strategies
• Program management of enterprise strategic initiatives for ADUSA Digital
• Daily program management throughout the program life cycle
• Planning the overall program and monitoring the progress/timeline
• Managing the program’s budget
• Managing business risks and issues
• Coordinating the project and their interdependencies
• Managing stakeholders’ communication – SteerCo meetings, program meetings, status reports, etc.
• Defining the program governance in alignment with AD governance requirements (as applicable)
• Must organize with independence, develop a strong understanding of our customers and platform, manage multiple concurrent projects, and identify and lead solutions that recognize significant business value
• Blend strong business acumen, technical problem solving, and agile execution
• Proactively identify issues and work with internal partners to understand options and execute solve
• Act as an ambassador for the product internally and as the primary contact for queries related to the product from Food Lion.
• Travel to Food Lions store locations.
• Directly manage and mentor a team of four Product Managers
  
  

Qualifications

• Bachelor's degree in relevant field or equivalent experience
• 3-5 years direct experience in a digital environment in a relevant capacity
• 2 years of people management experience
• 6 years overall relevant experience
• Experience working in an Agile development environment and managing iteration-level deliverables
  
  

Preferred Qualifications

• Consulting or product management experience preferred
• Ability to lead cross-functional teams through ambiguity to solve problems and drive results.
• Developing and delivering multi-mode communications (verbal and written) that convey a clear understanding of the unique needs of different audiences.
• Data driven mindset and track record
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, project management (from conception to completion), and planning skills
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team
• Ability to manage multiple projects in various phases of ideation, execution, or delivery
• Ability to work with and influence peers and senior management across technical and non-technical teams alike.
• Ability to work in a fast-paced and deadline-oriented environment
• Self-motivated with critical attention to detail, deadlines, and reporting
  
  

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Job Requisition: 413604_external_USA-NC-Salisbury