Accounts Receivable Collections - Coordinator

A great career opportunity

Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.

The successful applicant will be responsible for :

• Monitoring accounts receivable, ensuring accuracy, and working with partners and vendors to manage their accounts.
• Managing collections and prepaid funding / netting (a.k.a Bill payer).
• Researching and analyzing collection issues, coordinating with personnel to resolve aging balances, and contacting clients.
• Ensuring that all receivables are followed up in a timely manner in accordance with the company's standardized best practices.
• Producing and publishing collections reports, and keeping interested parties updated.
• Understands and adheres to compliance and regulatory guidelines when applicable.
• Providing customer service to our customers and vendors to assist with inquiries about their accounts and outstanding balances.
• Communicating with our vendors and working on payment plans when needed, preparing all relevant documents.
• Researching billing issues and partnering with category teams to ensure accuracy.
• Liaising with the cash application team with regard to the allocation of cash against invoices producing and publishing all standard and ad hoc collections reports, and ensuring all interested parties are kept up to date with relevant and timely collections information.
• Minimizing risks surrounding long outstanding debts with the aim of avoiding write-offs and bad debts.
• Preparing and reviewing account write off requests.
• Performing complex accounting and financial functions.

A collections and bill payer coordinator may also be responsible for :

Essential Criteria :

Desirable Criteria :

At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.