What are the responsibilities and job description for the Sr. Manager, Advanced Analytics position at Ahold Delhaize?
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
Support the Ahold Delhaize operating banner Loyalty, Strategy and Marketing teams and other end users by completing advanced projects, providing models, segmentations and self-service tools when appropriate, and participating in the maintenance and improvement of internal customer databases.
The Decision Sciences team works in partnership with cross functional teams within Peapod Digital Lab and the ADUSA banners to create a data driven understanding of our customers. This team generates business value through advanced analytics and data visualization techniques including building predictive models and interactive dashboards to uncover useful insights.
Our flexible / hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities
- Serve as a strategic business partner to out Great Local Brands while leading a team of analysts to deliver strategic insights and recommendations based on customer behavior
- Assess business needs and develop appropriate analysis plan(s) based on objectives and key critical metrics.
- Complete complex analytics projects for the banner Customer Insights teams and other banner business partnersthis includes Test & Learn, Segmentation, and Predictive Models
- Provide business partners with clear, actionable insights and recommendations based upon analytics results
- Participate in maintenance and improvement of customer databases by sharing data QC responsibilities and providing new customer scoring algorithms to the customer database support team
- Develop self-service analytical tools when appropriate including user guide and documentation
- Develop and deliver presentations that communicate results and application of analysis to various levels of leadership
Qualifications
Preferred Qualifications
LI-LL1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
