Community Leasing Manager

Position Leasing Manager Reports to Community Manager:

POSITION SUMMARY: 

The Leasing Manager assists the Community Manager in overseeing the day-to-day operations of an apartment community and performs a variety of duties. The Leasing Manager also oversees the leasing staff and may interact directly with prospective and current residents to achieve maximum occupancy, acts as the Company’s representative by conveying the benefits of the Community, is responsible for the leasing process from introduction to the actual occupancy of the resident, and maintains communication throughout the tenancy of the resident. 

JOB SPECIFIC COMPETENCIES: 

• Oversee the marketing and advertising of vacancies to attract potential residents 
• Scout and identify prospective residents looking to lease a property
• Provide potential residents with a tour of the property or home highlighting the valuable features of the building to convince customers and influence lease 
• Run background checks on potential residents to evaluate their credit status and criminal records to determine if they are eligible to occupy an apartment 
• Oversee the processing and approval of resident applications and lease documents
• Elaborate on the terms of the lease, rental rate, and period of payment to the resident 
• Guide the activities and operations of a leasing team to ensure revenue goals are achieved
• Organize meetings during which leasing operations are discussed to identify solutions necessary for achieving occupancy targets 
• Oversee the hiring and on-the-job training of leasing recruits to bring them up-to-speed on work activities
• Conduct a survey of the property market to obtain information on competing lease rates and other trends that affect occupancy/rent
• Supervise campaign activities for the publicity of properties available for lease 
• Ensure the proper documentation and storage of leasing files
• Develop and implement policies necessary for improving the profitability and efficiency of a leasing department
• Inspect the leasing path and model at the beginning of each business day and prepare work orders if anything needs correcting
• First point of resident contact for work orders and resident issues

POSITION QUALIFICATIONS: 

Education:

• High School Graduate or General Education Degree (GED) for consideration

Experience/Specialized Knowledge:

• Sales and Customer Service
• Minimum of two years of related experience 
• Property Management Software and Low Income Housing Tax Credit (LIHTC) experience preferred

Other Requirements: 

• Completion of in-house training within the first 90 days of employment 
• Passion – Enjoys the work that they do demonstrates a pleasant demeanor on the job and shows desire for success 
• Entrepreneurial Spirit – Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others

The Leasing Manager may be required to assist in special projects or activities designated by the Company or in the absence of the Assistant Community Manager and Community Manager. This may include due diligence, property acquisition/disposition, serving on or participating in company-sponsored or sanctioned committees, organizations, functions, etc.

 This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their Supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. 

Our Mission:

Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investments

Core Values:

EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER