What are the responsibilities and job description for the Trainer Senior BSA position at AHU Technologies Inc?
TITLE: Trainer Senior BSA
LOCATION: Washington, DC/ Hybrid
MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience.
REQUIRED EXPERIENCE: 12 years
INTERVIEWS: Webcam Only
Job Description:
BA/Trainer, you'll be responsible for maintaining business process flow diagrams, learning new applications, developing training material, and delivering training. This position requires 4 days on-site.
Responsibilities:
· Business analysis and process mapping
· Maintain comprehensive business process flow diagrams (i.e., process maps/flow charts) to document and visualize workflows that are supported by new software applications.
· Collaborate with Product Owners to understand business processes, watch demonstrations, and use a sandbox to develop training material for staff.
· Identify channels to deliver training to staff including videos, tipsheets, contextual help, and others.
· Training and organizational change management
· Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support.
· Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, Azure DevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible.
· Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.
Skills:
· BA experience of 11 Years Required
· Project management skills with the ability to prioritize tasks and meet deadlines 5 Years Required
· Requirements gathering and documentation 11 Years Required
· MS Office/suites experience 11 Years Required
· Hands-on end-user training on Dynamics 365 3 Years Required
· Develop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support 3 Years Required
· Proven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteria 3 Years Required
· Business Process and workflow/data flow design (i.e., process maps/flow charts) AND IMPLEMENTATION 2 Years Required
· Experience working with Knowledgebase portals such as Confluence, Azure DevOps, and SharePoint 1 Years Required
· Experience in Child Welfare Agency 1 Years Required
Salary : $60
