What are the responsibilities and job description for the Senior Service Team Lead position at AHW LLC?
About Our Dealership
AHW LLC is a leading provider of innovative solutions for the automotive industry. We pride ourselves on our commitment to customer satisfaction and our dedication to excellence in everything we do.
We are currently seeking a highly motivated and experienced Senior Service Team Lead to join our team. As a key member of our service department, you will play a critical role in delivering exceptional customer service and driving business results.
In this role, you will lead a team of technicians and staff, providing guidance and support to ensure seamless service delivery. You will also work closely with our sales team to identify opportunities to grow profitable service labor sales.
This is a dynamic opportunity for someone who enjoys leading a team and driving results. If you have experience in service department operations and a passion for delivering exceptional customer service, we encourage you to apply.
Responsibilities:
- Led a team of technicians and staff to provide exceptional customer service and drive business results.
- Worked closely with the sales team to identify opportunities to grow profitable service labor sales.
- Provided guidance and support to ensure seamless service delivery.
Requirements:
- 3 years of experience in service department operations.
- Ability to use standard desktop load applications such as Microsoft Office and internet functions.
- Ability to write and speak effectively to individuals and groups.
- Familiarity with John Deere and competitive products.
- Bachelor's degree or equivalent experience.
