What are the responsibilities and job description for the Certified Recovery Specialist position at AIDS Care Group?
Job Description
Job Description
Description :
The Recovery Specialist within ACG Health Recovery will serve as a motivating support person and role model for patients attempting to lead a life of recovery. The individual will set a positive example that instills hope for a better future and connect patients to recovery resources. In addition, they will provide comprehensive, community-based care management for patients in the Center of Excellence program.
We operate on a 35 hour work week and offer an excellent benefit packet :
100% employer paid medical insurance
20 days of PTO starting with your first full calendar year
9 company holidays
401k Plan with 100% match on the first 3%, 50% match on additional 2%, vested immediately
100% Paid FMLA
Visit us at https : / / acghealth.org /
Responsibilities :
Greet and acknowledge all patients according to agency standards
Receive, record and relay messages accurately, completely and legibly
Speak with others using clear, professional and polite language
Develop and maintain positive working relationships with others, support the ACG team to reach common goal
Care Manager responsibilities :
Serve as a resource for all patients of CIM living with opiate use disorder with varying degrees of need
Conduct intakes following program guidelines
Use standardized tools to conduct initial suicide screenings and connect patients with internal mental health resources if they screen positive, following program protocol
Create and update initial and subsequent care management plans
Meet patients as necessary depending on their need, at least once per month
Ensure that all patients maintain active insurance
Reach out to patients who miss appointments
Outreach to patients who have left the program to provide support and demonstrate an open door for return to the program.
Refer patients and track referrals to specialists, treatment facilities, community resources, etc.
Comprehensively evaluate patient needs and social determinants of health (using a standardized tool) and work as part of the treatment team to advocate for and address needs
Help patients with identification, navigating systems, benefits, housing, food insecurity, transportation, etc.
Connect patients to internal care navigators as necessary
Attend treatment team case conferences twice each week, participate actively in treatment team discussions, and discuss your assigned patients as needed
Document all patient interactions in the electronic health record
Attend required trainings, including those offered in-house, and those offered by the PA Center of Excellence program
Encourage patients to participate in therapeutic and social activities that enhance recovery skills and develop "sober" relationships
Collaborate with medical staff, receptionists, therapists, and medical providers to work with people living with addiction and mental health struggles to engage in treatment and maintain themselves in the community
Attend required monthly state-wide COE Peer Support meetings
Collaborate with other CRSs at the agency
May be ask to participate in outreach efforts through other departments
Build and maintain relationships with outside programs to facilitate patient admission as needed
Work with patients to enter higher levels of care as needed
Actively monitor the program’s Teams communication channels and respond in Teams as needed
Other duties as assigned
Requirements :
PA Certified Recovery Specialist credential
Previous experience working as a CRS required
Knowledge of working within a COE strongly preferred
Ability to demonstrate competency in personal recovery and be a role model for patients
Ability to work in an electronic health record, such as eClinicalWorks
Ability to forge strong relationships with patients living with opiate use disorder and other mental illnesses
Previous exposure to motivational interviewing
Ability to effectively manage time and prioritize responsibilities
Ability to work effectively within teams
Must have strong attention to detail
Knowledge of the Delaware County, PA, region and / or a willingness and ability to learn about the region
Good interpersonal skills and the ability to work independently and as a member of a team
Service Orientation - Actively looking for ways to help people.
While performing the duties of this job, the employee is regularly required to communicate, detect, and exchange information
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Writing - Communicating effectively in writing as appropriate for the needs of the audience
Ability to use computers, keyboards and mouse to enter, access or retrieve data
Ability to use photocopiers, scanners
Proficiency with MS Office
Must have reliable transportation and the ability to travel from site to site as needed
Work Conditions :
Regularly required to stand and sit
This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Occasional remote work may be available as needed
May be exposed to infections and contagious diseases
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