What are the responsibilities and job description for the Express Claims Adjuster III position at AIG?
Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
Get to know the business
AIG Travel
AIG Travel, a member of American International Group, Inc., provides travel insurance and global assistance through innovative product offerings. Travel Guard® is the marketing name for its portfolio of travel insurance and travel-related services. From lost luggage to a medical emergency, our 24/7 multilingual assistance team is always just a phone call away. Through our global service centers and a network of experienced providers, we deliver medical and security assistance to help our customers travel with confidence. AIG Travel is a socially responsible and inclusive organization that meets the diverse needs of leisure and corporate travelers alike.
About the role
The Express Claims Adjuster III evaluates Express claims with respect to loss, coverage, exposure; and ensures timely, cost-effective closure via settlement or denial. May also review and audit files for financial and system accuracy and determines which claims will be released / returned to other analysts for further investigation. In addition, this role monitors no-coverage claims to closure.
Technical Skills and Expertise
Our ideal candidate will have the following:
Our ideal candidate will have the following:
- Property & Casualty Claims Adjuster State License
- Analytical and/or customer service experience preferred
- College degree preferred or equivalent experience
- Ability to prioritize and multi-task effectively in a fast-paced environment.
- Proficiency in Desk Management, phone ‘etiquette’, time management and dealing with difficult customers.
- Effective communicator (written, verbal, training).
- Ability to order medical records as necessary as it relates to claims (will train on process)
Pay Range: $45,000 - $58,000 annual pay plus bonus and benefits depending on candidate experience
#LI-CM1
We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 24 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.
We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
We are an Equal Opportunity Employer
American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
To learn more please visit:
https://www.aig.com/about-us/diversity-equity-and-inclusion
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to
At this time, AIG does not require that individuals be vaccinated for COVID-19 to enter an AIG office, except as required by applicable state or local regulations (such as vaccination requirements in New York).candidatecare@aig.com
. Reasonable accommodations will be determined on a case-by-case basis.
Functional Area:
Salary : $45,000 - $58,000
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