What are the responsibilities and job description for the GI Operations Senior Business Analyst Lead position at AIG?
About the role
Senior BA Lead will will be working closely with business partners to gain in depth understanding of
customer's business strategy, processes & operational challenges. Responsibilities will include managing the requirements phase of the various projects including Multinational Systems Initiatives and SCUP initiatives. Senior BA role will oversee and manage the quality deliverables from the IT teams and making sure requirements and processes are documented based on the expected standards. This role will also be responsible on leading various workshops with business partners, to derive the discussions in order to gather their requirements.
Responsibilities
- Deliver Standard Operating Procedure & Controls documentation connected to operating
model / process improvement initiatives.
requirements. Collaborate with business partner to define business requirements for a project.
release management. Work with business partners to develop acceptance criteria and a plan to
facilitate user acceptance testing to ensure that the solution meets the business needs.
to navigate system upgrades, defect reporting and any required interim workarounds.
satisfaction.
captured and prioritized for delivery on assigned projects.
deliver short and longer term improvements.
What we're looking for
required.
process.
actionable plan for driving delivery.
from completing assignments or overseeing others' work.
functionalities on an existing application.
technology issues to support decision-making.
LI-CY1
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .
Functional Area :
OP - OperationsRisk Specialists Companies Insurance Agency, Inc.
