Office Operations Administrator

Allstar Fargo is currently looking for a highly organized and friendly Office Administrator to manage lead generation, coordinate marketing support, and assist with general office operations. This role will be the primary liaison between marketing and office administration, helping to streamline processes and support the sales team.

Key Responsibilities:

• Handle lead generation and scheduling incoming leads.

• Make and receive phone calls in a professional, friendly manner.

• Hold team members accountable while maintaining a positive, accommodating approach.

• Assist with receptionist duties as needed.

• Provide administrative support to the marketing team (marketing experience not required, but a plus).

• Help manage AccuLynx and ensure smooth operations within the system.

• Support office management functions, ensuring a well-organized and efficient workspace.

• Work closely with the sales team to transition phone-related tasks away from their workload.

Qualifications:

• Experience in an administrative, receptionist, or call center role.

• Strong communication and interpersonal skills.

• Ability to multitask and take initiative.

• Basic understanding of marketing or a willingness to learn.

• Ability to hold people accountable while remaining approachable.

• Experience with office management and general administrative duties

• Proficient in Microsoft Office Products
Previous experience with a CRM

Benefits:

• Medical Plans: Choose from PPO and HDHP options with competitive premium rates and Health Savings Accounts (HSA).
• Dental and Vision Coverage: Access to preventative, restorative, and specialty care through in-network providers.
• 401(k) Retirement Plan: Employer match up to 4%, with immediate vesting to help you plan for your future.
• Life Insurance and Disability Coverage: Basic life and AD&D coverage at no cost, plus voluntary short- and long-term disability plans.
• Paid Time Off and Holidays: Generous PTO allowances to maintain work-life balance.
• Employee Assistance Program (EAP): Confidential support for personal, financial, and legal issues, including counseling and referral services.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care to help manage out-of-pocket expenses.
• Voluntary Benefits: Critical illness, hospital indemnity, and accident insurance for added peace of mind.

Allstar Home Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.