What are the responsibilities and job description for the Business Manager - Animal Shelter position at Aiken County (SC)?
JOB
This position supports the overall operation of the Shelter and acts as a liaison between the shelter and the County citizens. This position reports to the Animal Shelter Manager.
EXAMPLE OF DUTIES
JOBS DUTIES AND RESPONSIBILITIES: 1. Administrative Management - The incumbent assists the Shelter Manager with scheduling for full-time and part-time employees to ensure the shelter is fully staffed for safe and efficient operations. He/She prepares reports as requested by upper management and completes and processes all timesheets. This includes the preparation of signage and forms when necessary. This position also ensures that information on PetPoint (or similar software that may be used in the future) is up to date and accurate. In addition, from time-to-time citizens come to the shelter to fulfill community service and PTI orders and the incumbent oversees their activities, ensuring they are productive and have meaningful work. This position requires collaboration with kennel staff, adoption staff, medical staff and any other personnel in need of assistance. Finally, this position serves as liaison with other internal and external agencies, such as DHEC, FOTAS, enforcement and veterinarians.2. Financial Management - This position handles the intake of payments, processes all deposits and create regular financial reports relevant to the operation of the shelter. This is a daily occurrence, since the shelter takes in money every day of operation, including cash, checks and credit charges. Further, the incumbent will handle purchases and payment of same for the safe and efficient operation of the shelter. As time allows, this position also writes grants that aids in the shelter's mission.3. Customer Service - This position interfaces with the public every day through phone, email or in person. This may involve questions about adoption procedures, problems with an animal that has been adopted, complaints about the shelter or complaints about employees and volunteers at the shelter. This position also handles the voucher program and informs citizens about how the program works and how to apply for benefits. The incumbent will also process those vouchers for payments in a timely manner.4. Processing Animal Movement - This position is responsible for the administrative duties required for all intakes and returns to owners and for maintaining records of the location of all animals in the shelter at any given time. This includes the input of all medical information, either personally or ensuring that it is completed and accurate.This position works under limited supervision. The challenge is handling difficult situations with citizens as well as with animals in the best interest of both. This position fills in for the manager in his/her absence.WORK LEADERSHIP OR SUPERVISION: This position manages a team of skilled and unskilled labor.NOTE: This list is not comprehensive; this job is also responsible for other duties as assigned.DISCLAIMER: This job description is intended to describe the general nature and level of work expected of this job. It is not designed to describe all duties, responsibilities and skills that may be required of employees assigned to this job.
This position supports the overall operation of the Shelter and acts as a liaison between the shelter and the County citizens. This position reports to the Animal Shelter Manager.
EXAMPLE OF DUTIES
JOBS DUTIES AND RESPONSIBILITIES: 1. Administrative Management - The incumbent assists the Shelter Manager with scheduling for full-time and part-time employees to ensure the shelter is fully staffed for safe and efficient operations. He/She prepares reports as requested by upper management and completes and processes all timesheets. This includes the preparation of signage and forms when necessary. This position also ensures that information on PetPoint (or similar software that may be used in the future) is up to date and accurate. In addition, from time-to-time citizens come to the shelter to fulfill community service and PTI orders and the incumbent oversees their activities, ensuring they are productive and have meaningful work. This position requires collaboration with kennel staff, adoption staff, medical staff and any other personnel in need of assistance. Finally, this position serves as liaison with other internal and external agencies, such as DHEC, FOTAS, enforcement and veterinarians.2. Financial Management - This position handles the intake of payments, processes all deposits and create regular financial reports relevant to the operation of the shelter. This is a daily occurrence, since the shelter takes in money every day of operation, including cash, checks and credit charges. Further, the incumbent will handle purchases and payment of same for the safe and efficient operation of the shelter. As time allows, this position also writes grants that aids in the shelter's mission.3. Customer Service - This position interfaces with the public every day through phone, email or in person. This may involve questions about adoption procedures, problems with an animal that has been adopted, complaints about the shelter or complaints about employees and volunteers at the shelter. This position also handles the voucher program and informs citizens about how the program works and how to apply for benefits. The incumbent will also process those vouchers for payments in a timely manner.4. Processing Animal Movement - This position is responsible for the administrative duties required for all intakes and returns to owners and for maintaining records of the location of all animals in the shelter at any given time. This includes the input of all medical information, either personally or ensuring that it is completed and accurate.This position works under limited supervision. The challenge is handling difficult situations with citizens as well as with animals in the best interest of both. This position fills in for the manager in his/her absence.WORK LEADERSHIP OR SUPERVISION: This position manages a team of skilled and unskilled labor.NOTE: This list is not comprehensive; this job is also responsible for other duties as assigned.DISCLAIMER: This job description is intended to describe the general nature and level of work expected of this job. It is not designed to describe all duties, responsibilities and skills that may be required of employees assigned to this job.
