Front Desk Manager on Duty

Overview
We are seeking a highly organized and motivated Front Desk Manager to oversee the daily operations of our front desk team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support while managing office tasks efficiently. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist clients and visitors in a professional and friendly manner.
• Manage incoming calls using phone systems, directing them to the appropriate personnel.
• Oversee calendar management for appointments and meetings, ensuring efficient scheduling.
• Maintain office organization by managing supplies, equipment, and front desk operations.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Perform proofreading of documents to ensure accuracy and professionalism.
• Assist with administrative tasks as needed, including data entry and clerical duties.
• Support medical receptionist functions when necessary, ensuring compliance with health regulations.
• Collaborate with team members to enhance office efficiency and improve client experience.

Requirements

• Proven experience in office management or as a front desk clerk is preferred.
• Proficiency in Google Suite applications (Docs, Sheets, Calendar).
• Strong customer support skills with a focus on client satisfaction.
• Excellent communication skills, both verbal and written.
• Bilingual candidates are highly encouraged to apply for enhanced client interaction.
• Ability to manage multiple tasks while maintaining attention to detail.
• Familiarity with medical receptionist duties is a plus but not required.

If you are passionate about providing outstanding service and thrive in a dynamic environment, we invite you to apply for this exciting opportunity as our Front Desk Manager!

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 35 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Morning shift

Ability to Commute:

• Cleveland, OH 44135 (Required)

Ability to Relocate:

• Cleveland, OH 44135: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $24