Health Home Care Manager

AIM is seeking a Health Home Care Manager to join our mission-driven organization. Our growing team is offering a full benefits package that includes: 
Competitive salary
Medical, Dental, and Vision Insurance 
Life insurance 
Retirement with matching 
Generous Paid Time Off and a culture of work/life balance

Position Snapshot: The Health Home Care Manager will perform professional, consultative, investigative, advisory, and education activities for patients and families, site staff, and collaborative community agencies. The Manager conducts patient-level data analyses and performs non­clinical interventions to assist patients in developing service plans. This is a non-supervisory position. 

Essential Functions:

• Complete a comprehensive assessment of medical, behavioral health, and social service, needs for all assigned health home enrollees.
• Provide education and information regarding community resources.
• Collaborate with various community providers and resources to obtain needed services and support to create a sustainable support system.
• Request and coordinate team and patient meetings as needed or requested by patient/family and/or team.
• Escalate care management when medical assessment is needed.
• Document plan of care, patient utilization, activities, and other required information.
• Frequent non­medical management coaching, education, follow­ up visits, and phone calls to patients to monitor progress and identify new barriers or concerns.

Education & Experience:

• A high school diploma plus two years of relevant experience; OR 
• BS or a BA with relevant experience.
• Optimally some experience in a clinical setting (some ambulatory care experience preferred).
• Excellent communication and team skills including the ability to form strong collaborative 
• interdisciplinary partnerships across care settings.
• Sound computer knowledge and skills including an aptitude for using health information technology to guide activities.
• Ability to work independently and meet deadlines. Creativity and strong organizational skills.
• Valid NYS driver's license including access to reliable transportation that enables fulfillment of the position's travel requirements.

 A full job description will be distributed to all candidates that are recruited for interviews. 

WE ARE AN EQUAL-OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.