What are the responsibilities and job description for the Shipping and Customer Service Associate position at AIM Mail Center # 46?
Retail Sales Associate
Position Title: Retail Sales Associate
Position Level: Individual Contributor
Reports to: Store Manager
Status: Hourly – Part Time
Company
AIM Mail Center is a family-owned business established in Palm Springs in 1997. Providing Mail pack and shipping products to our customers. Known as the premier mail center in Palm Springs, our customer’s love us because of the way we go out of our way to serve them.
General Position Summary/Job Scope
Responsible for customer service sales for all aspects of our business. Individuals will need to be able to work as a part of a team and be able to multi-task while interacting with clients. Knowledge of retail shipping, FedEx, UPS, USPS and DHL International is preferred the desired candidate will have worked in fast paced environments in roles of Customer Service and Sales.
Prior experience working in a FedEx, UPS or Independent shipping store is desired
Essential Functions/
Deliver exceptional Customers ServicesGreet CustomersAsk questions to find the right solutionProblem solvingAble to upsell clientsSort Mail and Packages Rent MailboxesHighly efficient on computers and Office 365 and AdobeAble to lift and manage packages of all sizes including more than 50 pounds
Secondary Functions:
- Notary
- Print and Design
- Packing
- Merchandising
Specific Job Skills:
- Problem Solver
- Detail-oriented
- Able to communicate clearly and offer solutions
- Able to multitask and project manage information coming from multiple source
- Organizes work to avoid errors, anticipates sources of errors and confusion
- Ability to lift and manage large packages over 50 pounds
- Able to stand for long periods of time
Education and/or Experience:
- Advance computer skills including office 365 and Adobe
- Desired 2 years in Packing Shipping Business
- Desired Knowledge of shipping products and solutions
- Able to work nonstandard hours including weekends
- Strong verbal and written communication
- Licensed Notary Desired
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Palm Springs, CA 92264 (Required)
Ability to Relocate:
- Palm Springs, CA 92264: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20