Bourbon New Orleans - Safety & Security Supervisor

The Security Supervisor assists the Safety & Security Manager with the implementation and monitoring of security policies, procedures and programs; complies with federal, state and local legal regulations; and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned.

QUALIFICATIONS:

• Experience in a hotel or a related field preferred.
• Principles and practices of security management, including business management practices: personnel, administrative security preventative, investigatory practices, and related legal responsibilities
• Knowledge of city laws and ordinances.
• Certificate of Completion in Safety and Security Training (must comply with State requirements)
• CPR, First Aid and Heimlich maneuver Certified.
• Ability to work a flexible schedule
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must maintain composure and objectivity while under pressure.
  
  

RESPONSIBILITIES:

• Approach all encounters with guests and Associates in a friendly, service oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Responsible for the supervision of the Security Officers in conjunction with the Safety & Security Manager
• Maintain a friendly and warm demeanor at all times.
• Assist in coordination of special events or special projects as assigned
• Assists guest with problems with hotel services
• Identifies and resolves security related problems
• Oversee Programs such as Crime Prevention, Loss Prevention, Safety Awareness, and Lost & Found
• Conduct safety and security inspections weekly and as necessary.
• Oversee the cleaning and organizing of garage and dock areas.
• Investigates incidents, accidents and losses suffered by the hotel, guests, Associates and visitors.
• Prepares reports relating to internal investigations of any losses or violations of Aimbridge Hospitality regulations, policies and procedures
• Assist with all security related training
• Assists in preparation of emergency management and contingency planning
• Performs other activities as assigned
• Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
• Associates must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other Associates.
• Use proper two-way radio etiquette at all times when communicating with other Associates.
• Attend meetings as required by management.
• Perform any other duties as requested by management.
  
  

PROPERTY INFORMATION:

Experience a Historic New Orleans Hotel Once a high-society ballroom and later a convent, the Bourbon Orleans has centuries of stories to tell. Push past the lively scene of Bourbon Street and walk into a hushed haven of gilded details, Belle Epoque-style, polished marble and a warm welcome that is pure Louisiana. This is where your Crescent City story starts. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Application deadline for Colorado positions: